Our Story and Vision
New Connect Freight, Inc. emerged from a vision to elevate the modern transportation and distribution landscape. Founded in 2022, we leverage expertise and innovative technology to provide seamless, efficient, and customized logistical solutions for businesses of all sizes. We believe in forging strong partnerships with our clients, understanding their unique needs, and tailoring our services to seamlessly align with their success.
A Diverse Portfolio of Services
Our extensive portfolio caters to a wide range of logistical needs. We offer:
Trucking & Drayage
- Optimized transportation solutions tailored to individual needs
- Comprehensive drayage services for efficient port and inland deliveries
- Flexible solutions for oversized and heavy freight
Warehouse & Distribution
- Customer-oriented and flexible warehousing services
- Comprehensive storage and distribution management
- Comprehensive inventory management and order fulfillment
Additional Expertise
- Global logistics coordination
- Supply chain convergence systems
- Advanced business intelligence and data analytics
Driving Value for Our Clients
Our dedication to excellence is reflected in our core values:
- Customer-Centricity: We prioritize understanding and exceeding your unique needs.
- Transparency & Communication: We maintain open and consistent communication, providing regular updates and clear information every step of the way.
- Innovation & Efficiency: We invest in technological solutions and automation to streamline your logistics process.
- Sustainability & Responsibility: We prioritize environmentally conscious practices and responsible resource utilization.
Customer Satisfaction
The reviews about this company are mixed, with some customers expressing satisfaction and others having negative experiences.
Peculiarities and Concerns
Some customers complained about the lack of space to wait, with one reviewer stating that they had to wait outside on the street. Others mentioned difficulties with getting in and out of the facility, with one reviewer describing it as "tight" and "small". There were also reports of rude employees, including one instance where an employee was described as "very rude" and "lazy".
Lack of Organization
Several reviewers expressed frustration with the company's lack of organization, including one who mentioned that the office staff was inefficient and didn't seem to care about customers' time. Another reviewer stated that the company made promises but didn't follow through, leaving them feeling "twisted".
Good Experiences
However, some customers had positive experiences with the company. One reviewer praised the dispatchers, saying they were "very dependable, responsive, and organized" and that they could transport multiple shipments with ease. Another reviewer recommended the company, stating that the management genuinely cared about its drivers and that there was plenty of work available.
Negative Experiences
On the other hand, several reviewers described negative experiences, including one who stated that the company was the "worst warehouse in the USA" and that the employees were rude and discriminatory. Another reviewer mentioned that the facility was dirty and that there was no way to get help when needed.
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