Excellence in Metal Fabrication and Polishing
At Texas Metal Tech, we pride ourselves on being a leading provider of custom metal fabrication, architectural metals, and metal polishing services. With over four decades of experience in the industry, we have established ourselves as a trusted partner for commercial and residential clients across the greater Houston area and beyond.
Our Services
At Texas Metal Tech, we offer a range of services designed to meet the unique needs of our clients. From custom metal fabrication and machining to metal polishing and laser cutting, we have the expertise and technology to bring your projects to life.
Architectural Metals
As an architectural metal subcontractor, we specialize in providing custom metal products for the commercial construction industry. Our services include custom handrails, wall panels, planter boxes, glass brackets, counters, and exterior features such as canopies and balconies. We take pride in our attention to detail and commitment to quality, ensuring that each project meets the highest standards of our clients.
Custom Metal Fabrication
Our metal fabrication services enable us to create a wide range of custom metal parts and products. We utilize state-of-the-art machinery to produce precision metal and exotic metal projects, from simple to complex shapes and designs. Whether you need a single item or a large quantity, we are equipped to meet your needs.
Metal Polishing
At Texas Metal Tech, we understand the importance of a high-quality finish. Our expert metal polishing services can handle a variety of metals, including stainless steel, aluminum, brass, bronze, and nickel silver. From #4 brushed to #8 high polish, we can accommodate small and large projects alike.
Laser Cutting
With our advanced laser cutting technology, we can precision-cut a wide range of materials, including metals, plastics, and wood. Our laser cutting services are designed to meet the unique needs of our clients, providing high-quality, accurate cuts with rapid turnaround times.
Machining Services
At Texas Metal Tech, we provide precision machining services for clients across various industries, including aerospace, electronics, and energy. Our advanced CNC machining capabilities enable us to create complex parts with precision and accuracy.
Welding Services
Our welding services encompass a range of techniques, including MIG welding, TIG welding, and onsite welding. With extensive experience in welding for various architectural metal projects, our experts can design and fabricate complex structures, ensuring a high level of quality and attention to detail.
Expertise and Experience
At Texas Metal Tech, we take pride in our extensive experience and expertise in the metal fabrication and polishing industries. Our commitment to quality, customer service, and attention to detail has earned us a reputation as a trusted partner for clients across the greater Houston area and beyond.
Overall Experience
The summary highlights the vastly different experiences of two individuals who had dealings with a company. Connor Caudle has a glowing review, praising the company's service, parts, and speed. He gave the company a perfect 5-star rating and explicitly states that he would recommend them.
Speedy Service
Connor's review highlights the company's speedy service, which was instrumental in his overall satisfaction. He specifically mentions that the parts were "super well done, " indicating a high level of quality.
Poor Customer Service
On the other hand, Alizad Tv had a disastrous experience with the company. Despite sending a quote request on February 20, 2020, he didn't receive a response. When he followed up with a phone call the next day, he was left on hold for 10-15 minutes. The customer service representative was unapologetic and told him to call back later, citing that the company was "really busy." Alizad expressed his frustration, feeling that the company showed no consideration for customers' time.
Conclusion
The varying experiences of these two individuals demonstrate the importance of customer service in building trust and loyalty. A company's reputation can swiftly deteriorate due to poor customer service, as evident in Alizad's review. Conversely, exceptional service can lead to customer loyalty and positive word-of-mouth, as seen in Connor's review.
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