Get the Right Auto Part, Every Time!
At Farris Auto Salvage, we're proud to have been providing quality used auto parts to our customers since 1980. With over 50 years of combined experience in the auto parts industry, our sales staff is dedicated to providing exceptional customer service and ensuring that our customers receive the best possible service and affordable auto parts.
Our Mission
Our mission is to provide our customers with the correct auto part the first time, every time. We strive for excellence in customer service and product knowledge, and our goal is to build long-lasting relationships with our customers. We understand that finding the right auto part can be a daunting task, which is why we offer a free nationwide parts search to our customers. If we don't have the part you're looking for, we'll locate it for you.
Our Services
We offer a wide range of used auto parts, including used engines, ECU, air bags, tail lights, headlights, AC condensers, auto body parts, interior parts, and much more. Our entire inventory is computerized with an interchange system, ensuring that you never have to worry about receiving the wrong part. We also offer free delivery of parts to the Dallas/Fort Worth area, and shipping is available on all our parts, no matter how big or small.
What Sets Us Apart
At Farris Auto Salvage, we're committed to providing our customers with the best possible service and affordable auto parts. Our employees regularly attend auctions and tradeshows to source the best parts, and we aggressively list our items to remain competitive. Our promise to you is to continue working for you by providing you with the parts you need, affordably.
Our Commitment to Excellence
We're dedicated to providing our customers with the best possible experience. We constantly update our inventory of used parts, and 90% of our inventory is dismantled, ensuring minimal wait times for our customers. Whether you're a local repair shop or an individual looking for a specific part, we're here to help. Follow us on Facebook to stay up-to-date on our latest inventory and promotions.
Unsatisfactory Experience
The majority of the reviews highlight poor experiences with the company. Several customers have reported receiving incorrect parts, incorrect pricing, and poor customer service. Many reviewers have given the company only one star, indicating a lack of satisfaction with their interactions.
Lack of Professionalism
Several reviewers have mentioned dealing with unprofessional staff, including being told that store credit is the only option when trying to return a faulty part. Other reviewers have noted rude behavior from staff over the phone.
Poor Communication
One reviewer mentioned being pushed to try the business due to insurance, only to find it a joke. Other reviewers have reported difficulties in communicating with the company, including being forced to use paper receipts and having trouble with returns.
Damage and Poor Packaging
One reviewer received damaged goods, including a door that was poorly packaged and arrived with dents, scratches, and scuffs. The company failed to respond to complaints about the damage.
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