Find Your Perfect Home at Hilliard Road Apartments
At Hilliard Road Apartments, we're more than just an apartment community. We work diligently to provide our residents with a place they are proud to come home to. Our goal is to offer a convenient and affordable living experience in Richmond, VA, with a focus on providing top-notch amenities and services that make life easier.
Our Story
Hilliard Road Apartments is a beautifully designed community located in the heart of Richmond's West End. Our apartments offer everything you need in a home, from efficient galley-style kitchens to central air conditioning and large bedrooms with ample closet space. We understand that location matters, which is why we've carefully selected our site to provide easy access to Downtown Richmond, Short Pump Town Center, and Broad Street.
Our Services
As a resident of Hilliard Road Apartments, you'll enjoy a range of amenities designed to make your life easier. Our pet-friendly community features a community garden, playground, and on-site management and maintenance. We also offer online payments, trash removal, and laundry facilities on site. Plus, with additional benefits like 24-hour emergency maintenance and a pet-friendly community, we make living in Richmond easy.
Our Promise
At Hilliard Road Apartments, we're committed to providing a comfortable and convenient living experience. Our beautifully designed apartments are everything you've been looking for and more. With a range of floor plans to choose from, you're sure to find the perfect home. We're more than just an apartment community - we're a place to call home.
Poor Maintenance and Management
Many residents have reported issues with the maintenance and management of the apartment complex. John Harris, who gave the complex a 1-star rating, noted that the grass area near and around individual apartments is not well-maintained and that cops were called twice for a fight and a broken-in car. He also mentioned that the apartment walls and windows are thin, making it easy to hear everything outside, and that outdated appliances and lack of upgrades/updated appliances are a major concern.
Darwins Link, who also gave the complex a 1-star rating, had a terrible experience with pests, including bed bugs, and poor maintenance. He reported that the head maintenance guy dumped trash from his yard and did not respond to safety hazards. He also had issues with the office staff, including a representative who lied to him about who was responsible for paying for an exterminator.
Parking Issues
Bobby Nuckolls gave the complex a 4-star rating, but mentioned that parking was a major issue. He noted that some neighbors have more vehicles than people living in their lease and that parking is a problem.
Old Building with Few Amenities
Respect Issues
John Harris mentioned that neighbors and their kids/teens do not respect other people's apartments, and that it has become a safety concern.
Lack of Upgrades
Both John Harris and Darwins Link mentioned that the rent keeps going up, but there are no upgrades or updated appliances to justify the increase.

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