Website Call now
Website
Call

Building relationships, not just real estate.

At The Dairy, we pride ourselves on offering a unique and luxurious living experience in the heart of Richmond's trendy Broad Street Arts District. Our converted milk bottle apartments may be historic, but our amenities and services are modern and top-notch. From the natural light-filled, high-ceilinged apartments with private balconies to the gated garage parking and card access entry, we've thought of everything to make you feel at home.

Resident Services

We know that life can get busy, which is why we offer a range of convenient services to make your life easier. With our online Resident Services portal, you can pay your rent, submit maintenance requests, and connect with your community all in one place. And, with our partnership with RealPage, Inc., you can be assured that your online transactions are secure and protected.

Community Benefits

At The Dairy, we're not just about providing a place to live - we're about building a community. That's why we offer a range of community benefits, from our Leasing Center to our community events and activities. Our goal is to provide a welcoming and supportive environment that makes you feel at home.

Apartment Features

Our apartments at The Dairy are designed to offer the perfect blend of style, comfort, and convenience. From the spacious floor plans to the modern amenities, we've thought of everything to make your life easier. Whether you choose a cozy efficiency or a spacious two-bedroom, you'll feel right at home in our beautiful apartments.

Leasing Center

Our Leasing Center is your one-stop shop for all your leasing needs. From scheduling a tour to answering any questions you may have, our friendly and knowledgeable staff are here to help. We're open Monday through Saturday from 8:00 am to 5:00 pm, so come visit us today!

Reviews
Positive: Tenants have praised the affordability and location of the apartments, as well as the professionalism of some staff members.
Negative: However, many have expressed frustration with maintenance issues, poor communication, safety and cleanliness concerns, and unprofessionalism from the corporate office.

Overview of The Richmond Dairy Apartments

The Richmond Dairy Apartments have received a mixed bag of reviews from residents and visitors. While some have praised the affordability and location of the apartments, others have expressed frustration with maintenance issues, poor communication from staff, and concerns about safety and cleanliness.

Positive Experiences

Some reviewers have reported positive experiences with the staff, particularly with Lynbrina, who was described as professional, sweet, and helpful during the application process. The location of the apartments has also been praised, with many noting its convenience and accessibility to downtown Richmond.

Maintenance Issues and Poor Communication

However, many reviewers have expressed frustration with the maintenance of the building, including issues with the elevators, leaks, and thin walls. Some have reported being stuck on the first floor for hours due to elevator outages, while others have experienced flooding and water damage in their apartments. Additionally, some reviewers have complained about poor communication from the staff, including unclear or misleading information about maintenance issues and billing.

Safety and Cleanliness Concerns

Safety and cleanliness have also been a concern for some reviewers. Some have reported issues with graffiti, urine smells in the hallways, and a lack of security. Others have complained about the presence of bedbugs, roaches, and other pests, as well as dirty carpets and walls.

Staff and Corporate Office

Some reviewers have praised the maintenance staff, describing them as friendly, prompt, and respectful. However, others have expressed frustration with the corporate office, describing them as unprofessional and unresponsive to concerns.

Recommendations

Overall, it seems that the experiences of residents at The Richmond Dairy Apartments have been highly varied. While some have reported positive experiences with the staff and location, others have expressed frustration with maintenance issues, poor communication, and safety and cleanliness concerns.

Review The Richmond Dairy

Be the first to review The Richmond Dairy.

Write a Review