At Trillium Property Management, we strive to provide exceptional service to our clients, whether you're a landlord or a tenant. With over 19 years of experience in the Portland rental market, we have developed a system for maximizing returns on investment properties while ensuring quality housing for tenants.
Our Approach
As a property manager, our primary goals are to protect your investment, increase returns, and provide quality housing. We achieve this by reducing costs and risk, and bringing people together to take care of your property. We believe that a personalized, customer-service-oriented approach, combined with social responsibility, is a good investment for everyone.
Standout Services
We offer a range of services designed to make your life easier, from meticulous tenant screening and education to insurance requirements, maintenance plans, and emergency planning. Our goal is to provide a seamless rental experience, from initial application to move-out. Some of our standout services include:
- Rent Protection: We provide regular property maintenance calls, gutter cleaning, and furnace tune-ups to ensure your property remains well-maintained.
- Inspections: We conduct regular interior visits to the property and provide condition reports to owners, ensuring that your investment remains in good condition.
- Communication: We are always available via text or email to customers and tenants, providing clear and regular communication to keep you informed.
- Financial Management: We collect and disburse rents and deposits, ensure compliance with the rental agreement, and provide monthly statements, year-end statements, and tax paperwork to owners.
What We Offer
We understand that each property and owner is unique, and we work closely with our clients to tailor our services to their specific needs. We believe in building strong relationships with our clients and providing personalized attention to ensure their success. Our services include:
- Property Management: We take care of all aspects of your rental property, from tenant screening to rent collection, property maintenance, and evictions.
- Marketing: We market your property online and within the real estate community to attract qualified tenants and maximize occupancy.
- Rent Control: We work with tenants to set rents fairly and ensure that your investment remains profitable.
Get in Touch
If you're interested in learning more about our services and how we can help you achieve your goals, please don't hesitate to contact us. We'd be happy to discuss your investment and how we can help you maximize your returns.
About the Property Management Company
The reviews highlight the experiences of various individuals with Trillium Property Management, specifically with Kristin as their property manager. The reviews are a mix of positive and negative experiences, with some praising Kristin's professionalism and responsiveness, while others express frustration and disappointment.
Positive Experiences
- Many reviewers appreciated Kristin's responsiveness, professionalism, and kindness.
- Some mentioned that she was helpful, informative, and provided valuable insights about the properties.
- A few reviewers highly recommended Kristin and Trillium Property Management, citing their positive experiences.
Negative Experiences
- A few reviewers had negative experiences with Kristin, citing unprofessionalism, rudeness, and discrimination.
- Some mentioned that Kristin was late, unresponsive, or unhelpful during their interactions.
- A few reviewers expressed frustration with the application process, citing difficulties with the website and unclear instructions.
Renovations and Property Conditions
- One reviewer mentioned that the renovations in one property were lacking, with no hood added for the stove and a fridge that didn't fit the space.
- Another reviewer had an issue with the shower's hot water supply, which Kristin allegedly turned off during a viewing.
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