Your partner in achieving financial success
Sandra Spencer, CPA is a reputable accounting firm serving individual and business clients in Syracuse, NY and beyond. Founded on the pillars of expertise, experience, and teamwork, we provide comprehensive financial guidance and solutions tailored to each client's unique needs.
Experience and Expertise
Our team of seasoned professionals possesses extensive experience in taxation, accounting, and various financial matters. We combine this expertise with a collaborative approach to offer personalized solutions that address your specific financial goals and challenges.
Individual Services
- Tax planning and compliance
- Financial planning and analysis
- Estate and succession planning
- Retirement planning strategies
- Tax filing assistance for individuals and families
Business Services
- Financial statement preparation
- Accounting system implementation & consulting
- Tax planning and compliance for businesses
- Business valuation and litigation support
- Consulting on operational efficiency and cost reduction
Client-Focused Approach
We believe in building strong relationships with our clients through open communication, personalized attention, and regular updates. Our commitment to transparency and accessibility ensures that you are always informed about your financial situation and the progress of your case.
Secure & Reliable
Your data security is of utmost importance to us. We utilize advanced security measures to safeguard your personal and financial information. Our servers are protected by industry-leading encryption protocols, and all data is backed up regularly to ensure complete data integrity.
Our Values
- Integrity: We uphold the highest ethical standards and maintain confidentiality in all client engagements.
- Professionalism: We provide reliable and efficient services backed by extensive knowledge and experience.
- Collaboration: We work together as a team to deliver personalized and effective solutions.
- Client Focus: Your success is our success, and we are committed to meeting your individual needs.
Overall Experience
Reviews for this business are mixed, with some customers expressing strong dissatisfaction and others reporting positive experiences.
Professionalism and Communication
Some customers have reported unprofessional behavior, such as canceling services at the last minute and leaving clients hanging, as well as blaming errors on expensive software and failing to take responsibility. These customers have expressed feelings of frustration and disappointment.
Tax Return Quality and Pricing
One customer reported being overcharged for a simple tax return, which they felt was a rip-off. In contrast, other customers have reported being satisfied with the quality of service and pricing.
Customer Support
Some customers have reported positive experiences with customer support, stating that they are responsive to questions and concerns via email and phone, even during peak tax season.
Loyalty and Recommendation
Long-time customers have reported high levels of satisfaction and loyalty, with some customers using the service for over 10 years. These customers highly recommend the business.
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