Empowering beauty for all, one look at a time.
At The Ross Center, we are a premier mental health practice dedicated to delivering a full spectrum of sophisticated psychiatric and psychological services. Our team of world-renowned clinicians is committed to providing compassionate guidance and expertise, bringing both outstanding clinical and interpersonal skills to your treatment. With our expertise, you can successfully overcome your symptoms and improve your mental health.
Our Experience
With over 30 years of experience in the mental health industry, our clinicians have a deep understanding of the complexities of mental health. We have helped countless individuals overcome their struggles with anxiety and depression, OCD, insomnia, PTSD, and other mental health disorders. Our team is dedicated to providing you with the best experience possible, resulting in faster improvement, significant reduction in symptoms, and hope for a healthier future.
What We Offer
At The Ross Center, we believe that every individual deserves the best mental health care possible. We offer a valuable range of mental health services, including:
- Psychotherapy: Cognitive-behavioral therapy, acceptance and commitment therapy, exposure therapy, and dialectical behavior therapy
- Psychiatric Services: Diagnosing and treating mental health disorders, including anxiety, depression, and bipolar disorders
- Psychological Assessments & Testing: Comprehensive assessments to diagnose and understand mental health disorders
- Group Therapy: Supportive environment for individuals with similar mental health concerns
- Parent Consultation Training: Expert guidance for parents to better understand and support their children's mental health
- SPACE Training: Supportive Parenting for Anxious Childhood Emotions
- REACH Program: Racial, Ethnic, And Cultural Healing
- Accelerated Treatment Program: Intensive therapy program for rapid symptom relief
- Forensic Psychiatry & Forensic Psychology: Expert testimony and assessment for legal and criminal matters
Who We Serve
At The Ross Center, we believe that everyone deserves access to quality mental health care. We offer therapy for children, adolescents, teenagers, adults, and parents, helping individuals overcome a range of mental health concerns, including:
- Anxiety Disorders: Social anxiety disorder, panic disorder, agoraphobia, generalized anxiety disorder, specific phobias, and health anxiety
- Depression & Bipolar Disorders: Major depressive disorder, bipolar disorder type I and II
- Insomnia: Chronic sleep disruptions affecting daily life
- Trauma & PTSD: Post-traumatic stress disorder resulting from traumatic events
- Life Transitions: Adapting to significant life changes and transitions
- Autism Spectrum Disorder: Support and guidance for individuals with autism spectrum disorder
Meet Our Team
Our team of clinicians is dedicated to providing world-class treatment. Meet:
- Otema Adade, MD, MA: Psychiatrist in Washington, D.C.
- Katherine Carr, PsyD: clinical psychologist
Contact Us
To learn more about our services and how we can help you or your loved one, please explore our website or visit one of our offices in Washington, D.C., New York, NY, or Northern VA.
Poor Experience with Ross Center
Multiple Issues with Doctors and Staff
Several reviewers have reported having negative experiences with the Ross Center, citing issues with doctors and staff. One reviewer had a particularly bad experience with a doctor who prescribed an off-label medication that had severe side effects, and the doctor gave incorrect advice on how to stop taking the medication, leading to withdrawal symptoms. The reviewer claims that the doctor did not educate them about potential side effects and gave horrible advice that was incorrect.
Another reviewer had issues with the support staff, who were rude and inconsiderate. They were not notified about a cancelled appointment and were falsely accused of not managing their own life. A third reviewer also had issues with the support staff, who were unprofessional and rude over the phone and in person. They were not notified about a cancelled appointment and were told "sorry about that" when they showed up for the appointment.
Common Issues
There are several common issues that have been cited in these reviews, including:
- Poor Communication: Doctors and staff not communicating effectively with patients, leading to misunderstandings and negative experiences.
- Negligence: Doctors prescribing medications without fully educating patients about potential side effects, and staff not being held accountable for their mistakes.
- Rude and Unprofessional Staff: Support staff being rude and inconsiderate towards patients, leading to negative experiences.
- Disorganization: The Ross Center being disorganized and having little regard for patients' needs and time.
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