Meeting your needs, exceeding your expectations
At Image Janitorial Services, we understand the importance of maintaining a clean and healthy environment for your employees, clients, and customers. That's why we're dedicated to providing top-notch commercial cleaning and janitorial services that exceed your expectations.
Our journey began in 1987 as a small, family-owned business in Palm Beach County, and over the years, we've grown into a multi-faceted company offering a wide range of services to meet the evolving needs of our customers. Our commitment to complete customer satisfaction has driven us to refine our business model, incorporating the latest advanced cleaning technologies and methods to ensure that our services are not only effective but also budget-friendly and timely.
Our Services
We offer a comprehensive range of commercial cleaning services, including daily, weekly, and monthly cleaning schedules, hard surface floor maintenance and cleaning, waste removal, carpet care, emergency restoration, and Covid disinfection services. Our team of experienced professionals is dedicated to providing reliable, efficient, and eco-friendly solutions for various establishments, including country clubs, institutions, restaurants, retail establishments, banks, offices, medical facilities, and municipalities.
Our Team
Our office team, led by President Tim Wilson, Operations Director Paul Saavedra, Human Resources Yaneisy Valdes, Marketing Manager Tonya Garcia, and Warehouse Manager Raymond Valentin, is committed to building lifelong relationships with our customers, team members, and the community. We believe in fostering trust, enthusiasm, and reliance through straightforward, honest, and fair relationships.
Our Mission
At Image Janitorial Services, our goal is to provide exceptional customer service, exceeding your expectations while maintaining integrity, quality, and reliable service. We're dedicated to meeting the ever-expanding needs of our customers while remaining open to recommendations and committed to continuous improvement.
Overall Experience
The reviews are polarized, with some customers expressing high satisfaction with the company's services, while others are severely dissatisfied.
Positive Feedback
Professionalism and Quality of Service
Many reviewers praised the company's professionalism, responsiveness, and quality of service. They appreciated the quick response to their needs, trustworthy crew, and excellent job performance.
Services Offered
Some customers were impressed with the variety of services offered by the company, which catered to their different needs.
Highly Recommended
Most of the positive reviewers highly recommended the company to others, citing their positive experiences.
Negative Feedback
Unprofessionalism and Poor Quality of Service
On the other hand, some reviewers had negative experiences with the company, citing unprofessionalism, poor quality of service, and a lack of responsiveness.
Issues with Management and Staff
Several reviewers reported issues with management, including discriminatory practices, unresponsive management, and poor treatment of employees.
Aggressive Sales Tactics
One reviewer was annoyed by the company's aggressive sales calls, despite repeated requests to be removed from their list.
Criminal Allegations
One reviewer made serious allegations of criminal activities within the company, including improper training, lying, and illegal employment practices.
Poor Communication
Some reviewers had difficulty reaching the company's human resources department, citing poor communication and a lack of professionalism.
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