Empowering Our Community, One Member at a Time
Western Sun Federal Credit Union is a community-chartered credit union proudly serving the Tulsa Metro area since 1940. We are committed to serving our members in a friendly and professional manner, offering a variety of financial products and services to meet their unique financial needs.
Our Mission
Our mission is to provide innovative and affordable financial solutions to our members, while fostering a sense of community and mutual support. We strive to be a trusted and reliable partner in the financial lives of our members, helping them to achieve their goals and improve their financial well-being.
Services Offered
At Western Sun Federal Credit Union, we offer a range of financial products and services to meet the diverse needs of our members. Our services include:
- Checking and Savings Accounts: We offer a variety of checking and savings accounts to help you manage your finances effectively.
- Loans: We offer a range of loan options, including auto loans, personal loans, and mortgage loans, to help you achieve your financial goals.
- Credit Cards: We offer credit cards with competitive rates and rewards programs to help you manage your debt and build credit.
- Investments: We offer investment options, such as Certificates and IRAs, to help you grow your wealth.
- Financial Education: We provide financial education and resources to help you make informed financial decisions.
- Online and Mobile Banking: We offer online and mobile banking services, allowing you to manage your finances on-the-go.
What Sets Us Apart
As a credit union, we are not-for-profit and member-owned, which means that we exist to serve our members' financial needs, rather than to generate profits for shareholders. This unique structure allows us to offer competitive rates and fees, as well as personalized service and expert advice.
Our Commitment
At Western Sun Federal Credit Union, we are committed to serving our members with integrity, transparency, and a commitment to excellence. We strive to provide exceptional service and support, helping you to achieve your financial goals and improve your financial well-being.
Outstanding Customer Service
The majority of reviewers praised the exceptional customer service they received from Western Sun. Many reviewers specifically mentioned Cathy Carlucci, who was described as "nice, " "exceptional, " "helpful, " and "friendly." She was credited with going above and beyond to help customers, including those who were purchasing vehicles from out of state. Several reviewers also mentioned other staff members, such as Evan, Shawnee, and Trish, who were also praised for their kindness and helpfulness.
Efficient and Convenient Experience
Several reviewers mentioned the efficient and convenient experience they had with Western Sun. Some noted that they were able to complete their loan process quickly, even when visiting the branch near closing time. Others appreciated the ability to purchase a vehicle from out of state with the help of Cathy Carlucci.
Competitive Interest Rates
A few reviewers mentioned that Western Sun offered the best interest rates in town, making it an attractive option for those seeking financing.
Negative Experience with Customer Service
One reviewer had a negative experience with a customer service agent, who they felt needed additional training. However, the reviewer did credit the branch manager with handling their issue effectively.
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