At Carpet Smart Mill Outlet, we pride ourselves on providing exceptional customer service, honest pricing, and an unparalleled selection of flooring options. With two convenient locations in Western New York, we cater to the diverse flooring needs of our customers.
About Our Business
Carpet Smart Mill Outlet is a true manufacturers' outlet that specializes in customer service and honest pricing. Our non-commissioned sales professionals ensure that you get the best deal possible, promising to beat any competitor's offer or price. We take pride in our relaxed atmosphere, where you can browse our extensive inventory without any pressure.
Our Services
We offer a vast selection of flooring options, including carpets, area rugs, remnants, laminates, vinyl, ceramic tile, and hardwood flooring from all the major manufacturers. Our inventory changes constantly, ensuring that we always carry the newest and latest styles to satisfy all of your flooring needs. Whether you're looking for a specific type of flooring or need guidance on choosing the right option, our experienced team is always available to assist you.
Benefits of Choosing Carpet Smart Mill Outlet
Honest Pricing: We guarantee the best prices in Western New York, and if you find a lower price elsewhere, we'll beat it!
Non-Commissioned Sales: Our sales professionals work for you, not for a commission, ensuring that you get the best deal possible.
Largest Inventory: We have the biggest and best selection of flooring options in Western New York, with new inventory arriving daily.
Customer Satisfaction: We strive to make sure you're completely satisfied with your purchase, and if you're not, we'll do everything to make it right!
Why Shop at Carpet Smart Mill Outlet?
At Carpet Smart Mill Outlet, we're not happy until you're happy! Our mission is to provide exceptional customer service, honest pricing, and an unparalleled selection of flooring options. Visit us today and experience the Carpet Smart difference!
Positive Experiences
- Many customers had positive experiences with the owners and salespeople, who were described as friendly, knowledgeable, and patient.
- The salespeople were helpful in selecting the right carpet and flooring, and some customers appreciated the quick responses to their inquiries.
- The installation process was also praised by many customers, who said it was done efficiently and with great results.
- Some customers mentioned that the salespeople were not pushy and allowed them to make their own decisions.
Negative Experiences
- Some customers had issues with the salespeople, including one who failed to mention an online coupon, and another who was rude and unhelpful.
- Some customers experienced problems with the installation process, including delays and poor workmanship.
- A few customers felt misled by the salespeople, who allegedly made promises that were not kept.
- Some customers were unhappy with the prices and felt that they were overcharged or misled about the costs.
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