A clear path to recovery. Healing and hope in every visit.
Our Mission & Vision
At Hispanic Community Counseling Services (HCCS), our mission is to provide quality mental health, substance abuse, and human services that promote resilience and recovery in children, adolescents, adults, and families in a multilingual, multicultural, trauma-informed, person-first environment. Our vision is guided by the principle that all individuals with mental illness and/or addictions can recover and become active, productive participants in their communities.
Our Services
We offer a comprehensive range of behavioral and mental health intervention services that enable individuals and families to meet the challenges of today's "problems of living." Our team approach to client care encourages client and family involvement at all stages of treatment. We specialize in a wide range of childhood issues, including anxiety, depression, abuse, drug and alcohol use, and more.
Adult & Elderly Services
Our services for adults and the elderly include individual therapy, family therapy, group therapy, psychiatric evaluation, medication management, and psychological testing. We provide a person-centered approach to therapy, focusing on independence and self-support. Our team works closely with clients to develop a personalized treatment plan that addresses their unique needs and goals.
Child, Youth & Family Services
We understand the unique challenges faced by children, youth, and families. Our services include counseling, skills training, interventions, and resource coordination. Our staff is trained to work with individuals from diverse backgrounds, including sexual minorities and those from faith-based institutions. We believe in the importance of culturally appropriate services, and our staff is fluent in multiple languages.
Our Philosophy
At HCCS, we are guided by best practices standards that inform the development and delivery of our services. Our clinical work is based on systems theory, social learning, psychodynamic, and conflict resolution approaches. We integrate developmental models around moral reasoning, theories of cognition, and theories of human development, focusing on a strength-based approach and ecosystems.
Get Involved
We invite you to learn more about our services, mission, and vision. Sign up for our newsletter to receive the latest news and announcements about HCCS, its programs, and upcoming events.
Unprofessional Staff and Poor Treatment
The reviews highlight the unprofessional behavior of the receptionist and staff members, making patients feel unwelcome and disrespected. Koi Underlight's review mentions the receptionist's poor treatment of potential clients, while Spring's review describes a rude and hostile receptionist. Carlos Otero's review mentions a rude lady at the front desk who hung up the phone on him.
Concerns with Services and Treatment
Several reviewers express dissatisfaction with the services provided, citing issues with communication, scheduling, and the quality of care. Samantha Nicole's review mentions unprofessional psychiatrists who are difficult to communicate with, while Sharona S.'s review expresses frustration with the diagnosis and treatment of her child. Nathyn Llanos's review states that the center fails to provide proper service despite charging insurance.
Concerns with Specific Staff Members
Some reviewers express concerns about specific staff members, including Dr. Kanost, who is accused of forging signatures and failing to report abuse. S. R. A. Rod's review provides a court transcript as evidence of these allegations.
Positive Experiences
However, not all reviews are negative. Maria Estrada's review praises the welcoming staff and their extra efforts for clients. Christina Ferrell's review provides a helpful tip for new patients.
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