At Horizon Auto Shipping, we are a trusted and reliable international shipping company based in Houston, Texas. With over 25 years of experience in the shipping industry, we have built a reputation for providing exceptional service and unparalleled expertise in door-to-door and port-to-port shipping.
Our Mission
Our mission is to offer our customers a one-stop solution for all their international shipping needs. We pride ourselves on our commitment to customer service, ensuring that every customer's requirements are met with dedication and professionalism.
Our Services
Our team of experienced coordinators takes a personalized approach to each customer's shipping needs, ensuring that every cargo is handled with care and professionalism. Our services include:
- Door-to-door or port-to-port shipping worldwide
- Fast, easy service with quick and reliable delivery
- Full-service handling of U.S. Customs and other government regulatory bodies
- Crating or containerizing for maximum security and protection
- Completion of all export and import shipping documents
Our Expertise
Our expertise lies in ocean shipping and export ocean freight forwarding, imports and Customs documentation, shipping in the US and to/from Hawaii/Alaska/Puerto Rico, container shipping, automobile consolidations to Europe, and our network of overseas agents to facilitate delivery at destination.
Our Team
Our dedicated team of coordinators takes a personal interest in each customer's requirements, ensuring that every customer's shipping needs are met with dedication and professionalism. Our successful tactics to always offer competitive pricing make us a trusted partner for international shipping.
About Us
Horizon Auto Shipping Inc 6609 Supply Row Houston, TX 77011
Tel: 281-488-2604
Fax: 281-218-9558
Customer Experiences with Horizon Shipping
Mixed Reviews on Customer Service
Reviews suggest that customer service is a significant issue with Horizon Shipping. Some customers have reported unresponsive and unhelpful staff, while others have had positive interactions with representatives like Mardy and Sarah.
Damage and Loss of Goods
Several customers have reported damages to their vehicles or loss of items during shipping. Some have also experienced difficulties in getting compensation or resolution from the company.
Shipping Delays and Issues
Reviews mention shipping delays, misrouting of vehicles, and customs holds. Customers have also reported difficulties in getting updates on their shipments and resolving issues with the company.
Positive Experiences
On the other hand, some customers have reported positive experiences with Horizon Shipping, citing professionalism, courtesy, and efficient door-to-door service.
International Shipping
Horizon Shipping's international shipping services have been used by several customers, with mixed results. Some have reported successful deliveries, while others have experienced issues with customs clearance and delivery.
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