Your logistics partner for a seamless supply chain experience
Dedicated to Reliable Logistics Solutions across Southern California
City Logistics is a dedicated local carrier, consolidator, and freight broker serving the diverse needs of the retail industry. Established on the principles of efficiency, transparency, and personalized customer service, we have become a reliable partner in the transportation and logistics landscape of Southern California.
Extensive Expertise in Customized Logistics Solutions
Our team of experienced professionals offers comprehensive logistics solutions tailored to each client's unique requirements. We focus on:
- Fast and accurate consolidation: Efficiently combine multiple orders into single shipments to save you time and money.
- Freight forwarding: Seamlessly move your goods across borders and through different transportation modes.
- Local delivery: Reliable delivery of goods throughout Southern California, guaranteeing prompt and efficient service.
Modern Infrastructure and Technology
Backed by our state-of-the-art infrastructure and advanced technological solutions, we ensure:
- Convenient online shipment tracking with real-time visibility of your cargo.
- Secure and efficient transloading services for seamless consolidation and deconsolidation.
- Secure and fully gated distribution center protected by armed security.
Quality Services You Can Depend On
We prioritize:
- Customer service: Responsive and dedicated customer support team readily available to address your needs.
- Transparency: Clear and consistent communication throughout the entire process.
- Compliance: Adherence to all industry regulations for safety and security.
Partnering with City Logistics means
- Access to a reliable network of reliable carriers.
- Competitive rates and transparent pricing.
- Customized solutions tailored to your specific requirements.
- Responsive and personalized customer service.
- Real-time tracking and transparency throughout the process.
Poor Service and Unfriendly Staff
The reviewers shared their negative experiences with this company, citing poor service, unfriendly staff, and inefficient operations. Many expressed frustration with the long wait times, poor customer service, and unhelpful staff.
Inefficient Operations
The reviewers noted that the company's operations are inefficient, with trucks waiting outside for extended periods. The staff seems to prioritize their own leisure activities, such as playing ping-pong, while customers are left waiting.
Unfriendly and Rude Staff
Several reviewers mentioned encountering rude and unfriendly staff, including the front desk girl, who seems to have a miserable life, and the operations manager, who harasses employees.
Long Wait Times
The reviewers reported waiting for 4-7 hours to get their load, and some even waited outside for 6 hours.
Poor Customer Service
The reviewers were unhappy with the customer service, citing long hold times, unresponsive staff, and a lack of helpfulness. One reviewer had to leave their position due to harassment by the operations manager.
Lack of Organization
The facility seems to be disorganized, with poor management and a lack of communication.
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