Business Details
34 Years
experience
Emergency
services
Expert Commercial Property Management Services in the Pacific Northwest
Since 1992, we have provided state-of-the-art commercial property management services across Oregon and Washington, serving clients nationwide. Our hands-on approach prioritizes maximizing returns through comprehensive asset management, facility oversight, and tailored client communication. With expertise in office, retail, medical, industrial, and mixed-use properties, we deliver specialized reporting, preventive maintenance programs, and fiscal transparency.Our team's depth of experience ensures proactive problem-solving, from tenant relations to emergency response, while our Master Insurance Program offers robust coverage through top-rated carriers. We maintain rigorous compliance with local regulations and industry standards, combining decades of regional market knowledge with cutting-edge management practices to protect and enhance property values.
Services
Property Portfolio Management
Administrative Services
Physical Maintenance
Fiscal Oversight
Insurance Coordination
Asset Management
Facility Management
Retail Center Management
Office Property Management
Industrial Property Management
Details
- Year established: 1992
Highlights and features
- We offer 33 years of specialized commercial property management experience since 1992
- Our team includes certified professionals with regional market expertise
- We implement preventive maintenance programs covering 12+ critical building systems
- Our fiscal services include detailed budget comparisons and customized reporting
- We maintain a Master Insurance Program with A+ rated carriers
Services
Property Portfolio Management
Our comprehensive property management approach combines hands-on asset oversight with strategic financial planning. We handle day-to-day operations while implementing long-term value enhancement strategies through regular property assessments and market analysis. Our team coordinates all aspects of property maintenance, tenant relations, and financial reporting to ensure optimal performance and return on investment.
Administrative Services
We provide complete administrative oversight including lease enforcement, financial recordkeeping, and vendor contract management. Our systems track all property transactions, prepare detailed budgets, and generate customized reports for transparent investment monitoring. This includes tax statement reviews, lien release processing, and comprehensive tenant communication management.
Physical Maintenance
Our preventive maintenance programs cover 12+ critical building systems including HVAC, plumbing, and security. We conduct regular inspections, coordinate janitorial services, and implement energy conservation measures while maintaining compliance with ADA and safety regulations. Emergency response teams handle urgent repairs and weather-related issues.
Fiscal Oversight
We offer detailed financial tracking through customized reporting systems that include income/expense statements, budget comparisons, and delinquency monitoring. Our trust account management ensures proper handling of rental collections, operating expense calculations, and tax adjustments while maintaining compliance with regional financial regulations.
Insurance Coordination
Our Master Insurance Program provides comprehensive coverage through A+ rated carriers, including property protection, earthquake insurance, and liability policies. We coordinate policy renewals, manage claims processing, and ensure coverage meets lender requirements while offering cost-effective risk mitigation strategies for property owners.
People
Katie Thompson
President and Principal Broker
With 11 years of Portland-based experience in business development and financial strategy, Katie leads our brokerage operations and strategic decision-making processes.
Joni Mariman
Vice President, Accounting
As RPA-certified accounting leader, Joni oversees financial operations and ensures precise budgeting and reporting standards across all managed properties.
Stacey Rogers
Senior Property Manager, CPM
Licensed in Oregon and Washington, Stacey manages complex property portfolios with expertise in tenant relations and regulatory compliance.
Marissa Internicola
Property Manager
As an Oregon-licensed broker, Marissa specializes in property operations and lease administration for commercial assets in the Portland metro area.
Nicole Cristoforo
Property Manager
Licensed in Oregon, Nicole focuses on tenant satisfaction and operational efficiency for retail and office properties across our portfolio.
Questions
What types of properties do you manage?
We manage office, retail, medical, industrial, and mixed-use properties across Oregon and Washington, including multi-tenant complexes and single-tenant facilities.
How do you ensure property value preservation?
Through preventive maintenance programs covering 12+ building systems, regular property inspections, and energy conservation techniques that maintain asset condition.
What fiscal reporting tools do you provide?
We offer detailed income/expense statements, budget comparisons, rent rolls, delinquency reports, and customized financial schedules for transparent investment tracking.
How are emergencies handled?
Our team provides 24/7 emergency response for critical issues like snow removal, security breaches, and system failures to minimize property damage and tenant disruption.
What insurance coverage do you offer?
Our Master Insurance Program includes property coverage, earthquake protection, general liability, and umbrella policies through A+ rated carriers like Cincinnati Insurance.
Do you manage properties outside Oregon and Washington?
While our offices operate in Oregon and Washington, we serve property owners nationwide through our established regional management framework.
