Maximizing investments through professional property management
At Onyx Management Group, we are dedicated to providing exceptional property management services to our clients. With over 15 years of experience in the industry, our team of experts has established a reputation for delivering results-driven solutions that cater to the unique needs of property investors, landlords, and tenants alike. Our story began with our managing partners, who started their journey as investors and built their own investments from the ground up. This hands-on experience afforded them a deep understanding of what it takes to make a profitable investment, as well as the importance of efficiency, risk management, and tenant comfort.
Our business model is built upon this expertise, focusing on maximizing the value of our clients' investments while providing top-notch services to both owners and tenants. With over 1,000 units under management across Philadelphia, Bucks, and Montgomery counties, we have established a strong presence in the region. Our services span the entire spectrum, from single-family homes to multi-family buildings, high-rise apartments, and commercial properties.
Our Services
At Onyx Management Group, we take pride in offering a comprehensive range of property management services designed to cater to the unique needs of our clients. These services include, but are not limited to:
- Tenant Relations: We handle all aspects of tenant relations, including rent and utility collection, eviction procedures, and property inspections.
- Leasing: We provide timely and effective leasing services to ensure maximum occupancy and revenue.
- Preventive Maintenance: Our team is dedicated to preventing problems before they arise, reducing the need for costly repairs.
- 24/7 Emergency Services: We understand that emergencies can occur at any time, which is why we provide 24/7 emergency maintenance service.
Why Choose Onyx Management Group
At Onyx Management Group, we strive to provide unparalleled service to our clients, focusing on their unique needs and goals. Our team is committed to delivering results-driven solutions, aiming to exceed expectations and build long-term relationships. Whether you're a property investor looking to maximize your investment or a tenant seeking a comfortable and hassle-free living experience, we have the expertise and resources to support your needs.
Testimonials
At Onyx Management Group, we pride ourselves on the positive experiences of our clients. We have had the pleasure of serving numerous satisfied customers who have shared their stories of exceptional service and support. Here are a few testimonials that showcase our commitment to excellence:
"My lease expires at the end of August & I have recently been looking at new places to rent. While researching rentals online, I came across Onyx Management's website. I went to see a few of the homes that were vacant & one of the property managers met me at a few of the other homes that were occupied. I thought that was really nice because they could have just told me to wait until it was vacant. But I ended up finding the perfect home for me & my family! I just wanted to say how nice this company is & I can't wait to pick up keys & move in!" - Gail Frankford, Philadelphia
"My experience was excellent. We had no problems with the unit, and getting in contact with them was easy, no runaround. Awesome place, and very reasonable rents. If you are going to rent, rent from them. Jesse Bensalem, PA"
Conclusion
At Onyx Management Group, we are dedicated to providing exceptional property management services that cater to the unique needs of our clients. With over 15 years of experience in the industry, our team of experts has established a reputation for delivering results-driven solutions that maximize the value of our clients' investments. Whether you're a property investor, landlord, or tenant, we invite you to experience the Onyx difference for yourself.
Poor Management and Unprofessional Services
Onyx Management Group has received numerous negative reviews from its clients, describing their experience as disappointing and frustrating. Many of the reviewers have expressed their disappointment with the company's lack of professionalism, poor communication, and incompetence.
In particular, several reviewers have described their interactions with Victoria/Vicky Ladyzh, the owner and manager of the company, as unprofessional and dismissive. They have reported feeling bullied and disrespected by her behavior, describing her as "extremely incompetent and ignorant". Several reviewers have also reported difficulty in reaching the company's customer service, citing poor communication and a lack of urgency in addressing issues.
One reviewer has reported being charged an inflated security deposit and having deductions made for normal wear and tear. Another reviewer has reported having to deal with an incompetent management team, describing their experience as a "cash grab" and a "scam". Several reviewers have expressed their regret in choosing Onyx Management Group and have warned others to avoid them.
In contrast, a few reviewers have had a positive experience with the company, describing them as "accommodating and professional" and "easy to work with". These reviewers have reported quick responses to their issues and a caring approach from the management team.
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