Elevate Your Property Experience
Best City Homes is a leading provider of rental and property management services in the Greater Philadelphia area. Founded in 2003 and situated in the heart of Center City Philadelphia, our team of dedicated professionals has helped countless landlords and tenants achieve their real estate goals.
Our Vision
Our vision is to empower both landlords and tenants through personalized, comprehensive solutions tailored to their unique needs. We believe in fostering strong relationships built on trust, transparency, and open communication.
For Landlords
- Rental Services: We manage all aspects of tenant selection, screening, lease agreements, rent collection, and property maintenance.
- Property Management: We handle all day-to-day operations, including tenant communication, rent collection, property inspections, and repairs.
- Specialized Services: We offer customized solutions for multi-unit buildings, commercial properties, and affordable housing initiatives.
For Tenants
- Wide Variety of Listings: We have a diverse portfolio of properties throughout the Greater Philadelphia area to suit your individual needs and budget.
- Transparent Communication: We provide clear and consistent communication throughout the tenancy, including online tenant portals for rent payments and maintenance requests.
- Responsive Support: Our dedicated team is always available to address your concerns and answer your questions.
Our Expertise
Our team consists of experienced professionals with in-depth knowledge of the Philadelphia real estate market. We are adept at managing diverse properties, understanding tenant needs, and navigating complex legal and regulatory frameworks.
Why Choose Best City Homes?
- Experienced and qualified team
- Personalized and tailored solutions
- Responsive and proactive communication
- Strong understanding of the Philadelphia market
- Proven track record of success
Overall Disappointing Experience
The reviews highlighted here are overwhelmingly negative, with all authors giving the lowest rating (1 star) for their experience with Best City Homes Inc.
Maintenance and Repairs
The majority of the reviewers reported issues with maintenance and repairs. Many mentioned that their concerns were ignored, and they were left without heat, hot water, or adequate working conditions. Some had to wait for extended periods for issues to be resolved, and some reported that the company even charged them for paying online through the portal.
Disrespect and Unprofessionalism
The reviews also mention that the company's staff, particularly Richard Moore, was unprofessional and unwilling to listen to tenant concerns. Some reviewers felt disrespected and ignored, while others reported difficulty in getting in touch with the right person to address their issues.
Maintenance Request Ignored
Reviewers mentioned numerous instances where their maintenance requests were ignored, including requests for extermination services, repairs, and even maintenance of essential services like heat and water.
Inadequate Communication
Several reviewers expressed frustration with the lack of responsiveness from Best City Homes Inc. Some reported being told to submit requests in writing, which often took days or even weeks to receive a response.
Recommendations
Based on these reviews, it is clear that Best City Homes Inc. may not be the best choice for renters seeking reliable and responsive property management.
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