Expert Guidance, Personalized Service
Who We Are
Park One Properties, Inc. is a full-service real estate brokerage based in Walnut Creek, California. Founded on the principles of integrity, expertise, and personalized service, we pride ourselves on empowering our clients to achieve their real estate goals. As a family-owned business, we understand the intricate nuances of the local market and leverage our deep understanding to offer tailor-made solutions for every client.
1. Residential & Commercial Sales & Leasing
- Guiding buyers and sellers through the entire process, from market analysis and valuation to negotiation and closing.
- Facilitating seamless leasing experiences for landlords and tenants.
- Providing expert guidance on market trends and property valuation.
2. Property Management
- Comprehensive management services for both residential and commercial properties.
- Tenant screening, leasing, rent collection, and maintenance coordination.
- Detailed financial reporting and comprehensive communication.
3. Tenant Services
- Responsive tenant support for repairs, maintenance requests, and communication with landlords.
- Online portal access for convenient rent payments and account management.
- Comprehensive tenant screening and background checks.
Our Team
Led by Ed Basaldua, a seasoned real estate Broker and Property Manager, our team of experienced professionals is dedicated to exceeding expectations. We prioritize open communication, meticulous attention to detail, and unwavering client advocacy. Our team is passionate about empowering clients to make informed decisions regarding their real estate investments.
Our Commitment
At Park One Properties, we believe in building lasting relationships with our clients. We are committed to:
- Providing personalized attention and responsive communication.
- Delivering transparent and accurate information.
- Working collaboratively and proactively to achieve your real estate goals.
Ratings and Reviews of Park One Properties
Positive Experiences
Professionalism and Responsiveness
Some tenants have reported positive experiences with Park One Properties, citing professionalism, responsiveness, and a sense of safety and security. Ed and the team are mentioned specifically for their timely handling of issues and understanding nature.
Good Communication and Property Management
One reviewer praised the team for showing them several properties during the pandemic and being kind and patient.
Negative Experiences
Deposit Issues and nickel-and-diming
Some tenants have reported issues with deposits, feeling that they are being unfairly charged for cosmetic cleaning and repairs that are the responsibility of the management team.
Poor Communication and Customer Service
Several reviewers mentioned poor communication, unresponsiveness, and a lack of respect from the management team. Issues with maintenance requests, deposits, and lease agreements were not handled properly, leading to frustration and disappointment.
Mold and Maintenance Issues
Some reviewers reported maintenance issues, including mold growth and leaky faucets, which were not addressed promptly or properly.
Shady Business Practices
One reviewer felt that the management team was trying to take advantage of them by relisting a property at a higher price after expressing interest.
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