We are Ocean Import & Export Services, a trusted provider of comprehensive international transportation and logistics solutions. Founded in 2012, we have built a solid reputation for excellence in ocean freight forwarding, NVOCC services, and related logistical support.
Our Expertise
Our team of experts understands the intricacies of global logistics. We offer a diverse range of services to ensure efficient and reliable transport of all types of cargo.
Ocean Freight
- Door-to-door delivery services for full container load (FCL) and less-than-container load (LCL) shipments
- Expertise in handling various cargo types, including project cargo and oversized loads
- Competitive rates and transparent pricing
NVOCC & Freight Forwarding
- Real-time cargo tracking and visibility
- Customized logistics planning and consultation
- Documentation and compliance management
Additional Services
- FAK Deconsolidation
- Customs Clearance
- Warehouse and Transloading
- 3rd Party Logistics Coordination
Our Core Values
Our core values guide our operations and ensure we deliver exceptional client experiences. We are committed to:
- Transparency: Open communication and clear explanations every step of the way
- Efficiency: Delivering timely and cost-effective solutions
- Integrity: Adherence to strict ethical standards and industry regulations
- Customer Focus: Providing personalized attention and tailored solutions
Why Choose Ocean Import & Export Services?
With us, you can expect:
- Personalized attention and dedicated account management
- Competitive rates and transparent billing
- Access to a global network of reliable partners
- Dedicated customer support and 24/7 availability
Overall Experience
The reviews for Lucky Consol are mixed, with four out of seven reviewers giving the company a 5-star rating, and three reviewers expressing dissatisfaction with their experience.
Positive Experiences
The positive reviews highlight the helpful and knowledgeable staff at Lucky Consol. Several reviewers mentioned that the company's staff was patient and courteous, and that they were always available to answer questions and provide guidance throughout the importing process. One reviewer even mentioned that the company expedited the processing of their documents and final payment of fees to ensure their cargo was delivered on time.
Negative Experiences
The negative reviews, however, paint a different picture. One reviewer expressed frustration with the company's handling of their damaged goods, stating that they were unhelpful and unresponsive when attempting to resolve the issue. Another reviewer had issues with the company's communication and customer service, feeling that they were uncooperative and unhelpful. A third reviewer experienced delays and mistakes in the delivery process, including incorrect pick-up addresses and late responses, which resulted in additional storage fees.
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