Live Your Best Life at Walden at Chatham Center
At Parsons Hill Rehabilitation & Health Care Center, our mission is to provide top-notch skilled nursing and rehabilitative care to our patients and residents. Located in Worcester, MA, our state-of-the-art facility is dedicated to delivering personalized care with a human touch, designed to improve the quality of life for our residents. As part of Athena Health Care Systems' continuum of care, our residents can "age in place" knowing that they don't have to move as their care needs change.
Our Services
We offer a wide range of services designed to cater to the unique needs of our residents. Our skilled nursing services are tailored to individuals who require regular 24-hour care and monitoring. This includes short-term care for those who have been discharged from the hospital and need extra support time to recover, as well as traditional longer-term nursing home care. Our on-site rehabilitative therapy services are available as often as needed and as prescribed by your physician for optimal recovery and health.
In addition to our skilled nursing services, we also offer a range of programs and services designed to enrich the lives of our residents. Our Life Enrichment Programming is designed to stimulate the mind, body, and spirit, with activities tailored to meet the unique interests and abilities of our residents. Our Senior Living solutions provide a comfortable and supportive environment for seniors who require assistance with daily living activities.
Our Commitment to Quality Care
At Parsons Hill Rehabilitation & Health Care Center, we are committed to delivering exceptional care that exceeds the expectations of our residents and their loved ones. Our team of skilled professionals, including physicians, nurses, therapists, and ancillary staff, are dedicated to providing personalized care that addresses the physical, emotional, and social needs of our residents.
Hear from Our Residents
Don't just take our word for it! Our residents and their families have shared their experiences with us, and we're proud to share their stories with you. From testimonials about our caring staff to praise for our therapy programs, we're committed to delivering exceptional care that makes a difference in the lives of our residents.
Overall Experience
Multiple reviewers expressed dissatisfaction with the care and services provided at Parsons Hill, citing issues with staff, cleanliness, and patient treatment.
Staff and Care
- Several reviewers praised individual staff members, such as Matt, Rich, Aaron, Cindy, and Mrs. Irene, for their kindness and hard work.
- However, many reviewers expressed frustration with the lack of attention and care from certain staff members, with some describing them as "ignorant" and "rude".
Facility Conditions
- Multiple reviewers noted the facility's cleanliness issues, including a strong smell of urine and feces, and mouse infestations.
- Some reviewers also mentioned that the facility needs repairs and updates.
Patient Rights and Treatment
- Several reviewers expressed concerns about patient rights being violated, including being locked in the building and having their civil rights stripped.
- Some reviewers also mentioned that patients were not being treated with dignity and respect, with one reviewer stating that their loved one was treated "worse than an animal".
Rehabilitation and Therapy
- One reviewer praised the rehabilitation services provided, stating that the staff was professional and caring.
- However, another reviewer expressed frustration with the limited access to care and the stigma surrounding substance use disorders.
Communication and Administration
- Multiple reviewers expressed frustration with the difficulty in getting in touch with staff and getting updates on their loved ones' conditions.
- Some reviewers also mentioned that social workers were unhelpful and did not return calls.
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