Welcome to Portofino Senior Apartments, your gateway to comfortable and fulfilling senior living in Henderson, Nevada. We believe in creating a vibrant community where residents can thrive and enjoy their golden years.
Experience Thoughtfully Designed Apartments
Our spacious apartments offer a variety of thoughtfully designed floor plan configurations, ranging from cozy one-bedroom options to comfortable two-bedroom homes. Each apartment is meticulously appointed with premium features and contemporary finishes to create a stylish and functional living environment. Enjoy state-of-the-art integrated electronics, elegant fixtures, and ample storage space.
Enjoy a Convenient and Connected Location
Nestled in the heart of Henderson, our community offers easy access to a vibrant array of dining, entertainment, and cultural attractions. Explore the rich tapestry of the city, with shopping centers, restaurants, and entertainment venues mere minutes away. Discover the beauty of nearby parks and green spaces, and enjoy the convenience of being close to healthcare facilities and essential services.
Discover a Thriving Community
At Portofino Senior Apartments, we foster a sense of community and belonging. Our welcoming common areas and friendly residents create a warm and supportive atmosphere. Enjoy a refreshing dip in the outdoor pool, relax in the soothing spa, or connect with neighbors in the cozy clubhouse. Engage in social activities, join a shared hobby, or simply savor a quiet moment in our beautifully landscaped grounds.
Experience Exceptional Service and Support
Our dedicated team is committed to providing exceptional resident experiences. Our on-site management and maintenance staff are always ready to assist you with any need, offering personalized attention and prompt service. We prioritize your well-being and offer a comprehensive range of amenities and services designed to enhance your senior living experience.
Staff and Management
Reviews praise the staff and management for their helpfulness and friendliness. Christina, the manager, is specifically mentioned as being professional, kind, and loving. Norma and Jackie are also commended for their helpful nature. Miguel and Steve, the maintenance team, are appreciated for their hard work.
Issues with Management
On the other hand, some reviews criticize the management for being lazy and rude, specifically Christina. They claim that the management does not care about the senior citizens and is not willing to go out of their way to help.
Maintenance and Amenities
One reviewer is frustrated with the non-action on the issue of cigarette smoking in non-smoking areas, which is affecting their apartment. They also list several amenities that have not been available for use since April.
Other Issues
Some reviewers mention issues with drama, lying, and theft, specifically with the manager. They also claim that nothing gets fixed and that seniors are not allowed in the office.
Positive Experience
One reviewer had a initially negative experience but was able to resolve the issue and had a positive experience with the staff and management, specifically R, C, S, M, J, and A.
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