Empowering Secure Growth in Financial Services
At Abacus Group, we are a leader in managed IT, multi-cloud, and cybersecurity services for the global financial services industry. Founded in 2008, we have built a reputation for providing innovative and comprehensive IT and cybersecurity solutions tailored specifically for the unique needs of financial services firms.
Our Philosophy
At Abacus, we understand that the rapidly changing threat landscape and evolving regulatory requirements pose significant challenges for financial services firms. Our philosophy is rooted in providing a holistic approach to IT and cybersecurity services that prioritize security, compliance, and efficiency. We believe that our clients deserve a proactive partner that can adapt to their needs and provide scalable solutions that grow with their business.
Best-in-Breed Technology Platform
Abacus Flex is our comprehensive suite of managed IT and cybersecurity services designed specifically for the financial services industry. Our platform integrates premier IT and cybersecurity solutions onto a single, best-in-breed platform, providing top-quality and efficiency. Our scalable and secure solution is designed to cater to the unique needs of financial services firms, providing a full spectrum of security controls from baseline protection to advanced enterprise-grade solutions for large, regulated organizations.
Adaptable Solutions
We understand that every firm has unique needs and requirements. Our services are designed to meet you where you are and grow with you, ensuring you're always ahead in managing risk and compliance. We offer customizable solutions that adapt to your business, providing a seamless workflow and ensuring that your firm remains secure and compliant.
Regulatory Compliance
Our integrated approach helps you adapt to the ever-changing threat and regulatory landscape facing the financial services industry. We provide a suite of compliance-focused tools, including DDQ documentation, governance documentation, and user onboarding and off-boarding, ensuring transparency and compliance.
Cybersecurity
Powering our advanced security services portfolio is our strategic partnership with Gotham Security, an Abacus Group Company. Our cybersecurity services include rigorous security testing, vulnerability management, governance, and risk management. We provide a suite of compliance tools, including the Abacus Portal, ensuring complete transparency into your technology platform.
Our Team
Our team of certified security professionals and disaster recovery experts, along with a suite of compliance tools, provides the assurance that your IT systems are monitored and protected 24/7 from cyber threats. Our advanced continuous security protocols and defense-in-depth strategy ensure the security and integrity of your IT systems.
Global Presence
With offices in every major financial city across the US and in the UK, and technical support teams around the world, we provide a truly global firm with a deep understanding of the financial services industry. Our team of experts has consistently high NPS scores, backed by a decade of experience, sets us apart.
Overall Rating and Reviews
The overall rating of the company is 2.3 stars out of 5, based on 3 reviews.
Help Desk Issues
A major concern among reviewers is the unresponsive and inefficient help desk. One reviewer mentioned that it takes hours or days to get a response, and when they do, the solution is often simplistic and unhelpful.
Employee Performance
There is a mixed opinion about the company's employees. While one reviewer praised a particular employee, Brian or John, for being incredibly helpful and efficient, another reviewer felt that the company is surrounded by employees with poor work ethic and zero interest in doing their job.
Company Performance
Reviews about the company's performance are contradicting. One reviewer described the company as "the absolute worst, " while another reviewer thought it was "fantastic" and always improving to provide the best services for its clients.
Value for Money
A reviewer felt that the company is good at taking money but fails to provide good service, suggesting that clients might want to look elsewhere for a service provider.
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