Rediscover Your Pathway to Mental Health
Sterman Counseling and Assessment was established in 2005 to promote strength-based mental health and evaluation services. Together, the clinicians at Sterman Counseling and Assessment have been providing the highest quality mental health services for over 25 years. The mission of Sterman Counseling and Assessment is to provide the highest quality and most comprehensive strength-based mental health services to individuals, couples, and families.
Our Approach
Our approach emphasizes accessing each person's unique strengths and resources in order to facilitate growth, new learning, and fulfillment. Our primary focus is on psychotherapy with individuals, couples, and families. Based on an integrative approach, we utilize a variety of therapeutic modalities as a framework for encouraging growth. Therapeutic services are provided in a relaxed, caring environment where client and therapist work collaboratively toward mutually agreed-upon goals.
Who Benefits from Mental Health Services
Most people come to therapy because there is some part of their life that is less than satisfying. The vast majority of our clients are business and professional people who are generally doing well in most parts of their lives. When a particular area of life is less rewarding or is problematic, they seek assistance rediscovering their path to mental health.
The Pathway to Mental Health
The services offered by Sterman Counseling and Assessment can help you rediscover your pathway to mental health. Our comprehensive services include individual therapy, couples therapy, family therapy, group therapy, career counseling, psychological assessment, tutoring, and mentoring. We address a wide range of areas, including depression, anxiety, interpersonal/relationship difficulties, personal stress, work/school stress, life transitions, self-esteem difficulties, unresolved grief, trauma recovery, addictions, and related issues.
Consultation, Seminars, and Workshops
We also offer consultation, seminars, and workshops on various mental health topics, including conflict resolution, problem-solving, stress management, coping skills enhancement, and time management. Our services are designed to help individuals, couples, and families navigate life's challenges and achieve fulfillment and balance.
Our Commitment
Sterman Counseling and Assessment is committed to providing the best treatment, and our fee is usual and customary. Private pay options are available, and we accept cash, checks, and major credit cards. Several insurance plans are also accepted.
Poor Customer Service
The reviews of this business are overwhelmingly negative. The majority of customers have expressed frustration with the lack of responsiveness from the business. William Anderson, a military veteran, reported that he was referred to the business by a counseling service and has been unable to contact them for months. Liz K. had a similar experience, trying to contact the business multiple times only to receive a letter in the mail as a response. Emily M. had a unique experience with the business's structure, finding it inefficient and problematic.
Lack of Communication
The reviews highlight the business's poor communication skills. Multiple customers have complained about not receiving responses to their inquiries, with some even receiving inaccurate information. Liz K. received a refund from the business, but was not informed of it until her insurance care coordinator contacted the business. Emily M. was unable to connect with a specific provider due to miscommunication about availability.
Unprofessional and Unhelpful
The business's lack of responsiveness and communication has led to a sense of unprofessionalism and unhelpfulness. Customers have reported feeling frustrated and disappointed with their experiences. The business's inability to manage its own affairs and communicate effectively with customers has resulted in negative reviews.
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