Experience the Lorien Difference: Where Care Meets Compassion
Our Story
Lorien Health Services is a family-owned and operated organization that was founded in 1977 by Nicholas and Mary Mangione. Their vision was to provide Maryland's seniors with the pride, dignity, and joy they deserve. Today, our Chief Executive Officer, Lou Grimmel, is committed to the Mangiones' vision of always looking forward and putting the patient first. We care about our residents and their families, and hope that shows in how we treat every senior both in our facilities and in the comfort of their own homes.
Our Mission
Lorien Health Services is a family-owned and operated organization that conducts itself based on strong family values. Those values extend to our residents, their family members, and our dedicated employees. Our goal is to exceed the expectations of the people we touch by providing patient-centered care utilizing the latest in healthcare technology that results in the finest outcomes for our residents.
Our Vision
Lorien Health Services is constantly moving forward by seeking out and adapting to the ever-changing trends in healthcare technology as a means to maximize the quality of life for the people we serve. Our vision remains today as it did then: to provide the highest quality care and services to our residents.
Our Services
We offer a wide range of services to meet the unique needs of our residents. These services include Assisted Living, Sub-Acute Rehab / Skilled Nursing, Dialysis, Korean Senior Care, Parkinson's Wellness, Ventilator Care, Rehabilitation / Therapy, Respite Care, TeleMedicine, Hospice Services, and Tracheotomy Care. We also offer Lorien at Home, a program that brings our high-quality care and services to the comfort of our residents' own homes.
Our Locations
With 9 community-focused facilities in Baltimore, Howard, Harford, and Carroll counties, we offer a range of options to suit the needs of our residents. Our locations include Bel Air, Bulle Rock, Columbia, Elkridge, Encore, Harmony Hall, Mays Chapel, Mt. Airy, and Taneytown.
Our Goal
Our goal is to provide the highest quality care and services to our residents, exceeding their expectations and those of their families. We strive to create a warm, welcoming, and compassionate environment that feels like home.
Overall Experience
The reviews highlight a mix of positive and negative experiences with Lorien Health Services. While some reviewers praised the staff and care provided, others expressed frustration with management, communication, and quality of care.
Positive Comments
- Reviewers praised specific caregivers, such as Elizabeth Jamshed and Nora, for their outstanding, professional, and compassionate care.
- Nurses were described as wonderful, helpful, and responsive to concerns.
- Some reviewers appreciated the attentive and caring staff, particularly in the provision of dementia care.
Negative Comments
- Some reviewers experienced inconsistent communication and a lack of transparency from management and staff.
- Concerns were raised about underpaid and overworked caregivers, which impacted the quality of care.
- There were reports of high employee turnover, leading to discontinuity of care.
Positive Comments
- Reviewers praised the cleanliness and comfort of the facilities.
- The physical therapy department was commended for its beneficial services.
Negative Comments
- Some reviewers experienced issues with medication management, including delayed or incorrect administration.
- There were reports of unprofessional communication and poor response to concerns from the physical therapy department.
- One reviewer expressed frustration with the doctor's refusal to provide prescribed insulin dosages, leading to health complications.
Recruitment and Employment
- One reviewer had a negative experience with the hiring process, citing poor communication and unprofessional treatment.
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