Where Quality and Compassionate Care is our Mission
At Serenity Manor, we are dedicated to providing top-quality care and services to our patients. With over 20 years of experience, we have established ourselves as a trusted name in the industry, offering assisted living and adult day care services to those in need.
Our Mission
Our mission is to provide compassionate and personalized care to our patients, ensuring that they receive the best possible support and assistance in their daily lives. We believe in creating a home-like environment that is comfortable, safe, and dignified, where our patients can thrive and live life to the fullest.
Our Services
We offer a range of services, including assisted living and adult day care, designed to meet the individual needs of our patients. Our assisted living facilities provide housing and personalized care to those who require assistance with daily living tasks, while our adult day care services provide a comfortable and stimulating environment for those who need medical and social support.
About Our Facilities
Our facilities are fully licensed and ADA accessible, providing a safe and comfortable environment for our patients. Our highly skilled and experienced professionals work around the clock to ensure that our patients receive the best possible care, tailored to their individual needs.
Our Locations
We have three convenient locations: Edgewood, Bolton Hill, and Gwynn Oak. Our Edgewood location is a medical adult day care facility that provides a range of services, including medical care, social activities, and meals. Our Bolton Hill and Gwynn Oak locations offer assisted living services, providing housing and personalized care to those who require assistance with daily living tasks.
Why Choose Us
At Serenity Manor, we are committed to providing quality care and services that make a difference in the lives of our patients. Our experienced professionals, comfortable facilities, and comprehensive services make us the ideal choice for those seeking assisted living and adult day care services.
General feedback
Reviews of Serenity Manor, a nursing home, are mixed, with both positive and negative feedback from residents' family members and staff.
Positive feedback
Reviews from Tashara Brown and Latoya Reece praise the high level of medical care, supervision, companionship, and activities provided by the facility. They express gratitude for the care provided to their loved ones and recommend the facility to others.
Negative feedback
On the other hand, reviews from Leroy Harcum, David Loveless, and Charlie Buck express extreme dissatisfaction with the facility. They report incidents of neglect, poor supervision, and unprofessional behavior from the staff, including the owner, Camille. They warn others against sending their loved ones to this facility.
Staff response
Chavonne Epps, the facility manager, responds to negative reviews, emphasizing the facility's cleanliness, safety, and 22-year history of operation. She invites interested individuals to take a tour of the facility.
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