Helping Hands, Caring Hearts
At Brentwood Place, we understand that the golden years of life are a time for relaxation, recreation, and reflection. Our mission is to provide top-notch care and support to our residents, helping them live their best lives in a comfortable and cozy environment. Our team of dedicated professionals is committed to delivering exceptional services, exceeding the expectations of our residents and their families.
Our Services
We offer a wide range of services designed to cater to the unique needs of our residents. Our general services include nutritional services with a registered dietitian, discharge planning, pharmacy and laboratory services, medical director, psychological services, and social services by licensed staff. Our certified nursing assistants provide 24-hour skilled nursing services, IV therapy, tracheostomy care, wound care management, palliative care, pain management, feeding tube management, and bariatric care.
We also offer a range of amenities to ensure our residents live a comfortable and convenient life. These include beautifully landscaped and gated campus, 24-hour courtesy patrol, scheduled care plans, medical transportation for follow-up appointments and out-patient dialysis, semi-private rooms, and cable in all rooms.
Our Core Values
At Brentwood Place, we operate on a set of core values that guide our actions and decisions. These values include caring, compassion, ability, respect, innovation, and guarding. We take the time to listen to the needs of each individual, being compassionate about our ability to positively affect and improve the lives of others. We respect the uniqueness of each individual and focus on building relationships while enhancing their quality of life and daily experiences.
Overview of Reviews
The reviews of Brentwood facility provide a mixed assessment of the care and services provided. While some reviewers praise the facility's team, care, and mission, others express concerns about neglect, poor service, and dirty conditions.
Praise for the Facility
Some reviewers highlight the facility's strengths, including its caring employees, excellent training, and commitment to providing proper care and treatment with respect and dignity. The facility's mission to make a positive impact in the community and its donation programs are also mentioned as positives.
Concerns and Negatives
Other reviewers express concerns about neglect, poor service, and unsanitary conditions. Some specific issues mentioned include refusal to provide necessary medication, neglect of patients' needs, and dirty conditions. One reviewer describes the facility as "dingy" and states that patients are not cleaned properly.
Staff Performance
The performance of the staff is a mixed bag, with some reviewers praising their patience, kindness, and dedication, while others criticize their carelessness and neglect.
Facility Conditions
The conditions of the facility are also a concern, with some reviewers mentioning dirty conditions, poor maintenance, and unpleasant odors.
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