Your home, your lifestyle
Discover Comfort and Convenience in the Heart of Boca Raton
Waterford Bay offers more than just four walls and a roof - it provides a living experience tailored to today's busy professionals, students, and families. Nestled in a prime location just a mile from Florida Atlantic University and steps away from popular restaurants and shops, our community offers the perfect balance of tranquility and vibrant city life.
Modern Living with Premium Amenities
Step inside one of our spacious and stylish apartments and experience the epitome of contemporary living. Each unit boasts a modern furniture package, cozy bedrooms, and an open-plan living area perfect for entertaining or relaxing. Enjoy high-speed internet included in your rent and the luxury of a screened-in patio in every apartment.
Unparalleled Community Features
Beyond your apartment, discover an array of amenities designed to cater to your every need. Take a refreshing dip in the sparkling pool, work out in our well-equipped fitness center, or host a gathering in the cozy lounge area. We also offer outdoor grilling stations and regular resident events to foster a sense of community.
Convenient Location at Your Fingertips
Whether you're a foodie or a beach lover, our strategic location puts you right in the heart of it all. Explore diverse dining options, explore the vibrant nightlife scene, or spend a relaxing day at the nearby beach - all within minutes from your doorstep.
Dedicated to Your Needs
At Waterford Bay, we take pride in providing exceptional customer service. Our dedicated team is always available to address your needs, whether it's maintenance requests, rental inquiries, or simply helpful recommendations. We believe in building lasting relationships with our residents and creating a welcoming and supportive community.
General Feedback and Concerns
Residents have expressed frustration with the management team, citing issues with responsiveness, maintenance requests, and false advertising of amenities.
Positive Feedback
The new management team, consisting of Jason, Maggie, and Alyx, has received praise for being attentive and helpful. The new renovations to the units have also been well-received.
Common Complaints
- Difficulty in reaching management office and getting responses to maintenance requests
- Inconsistencies between advertised amenities and actual services provided
- Unreliable maintenance and repairs
- Issues with security deposits and being charged extra fees
- Poor customer service and unresponsive office staff
Specific Issues
- Garbage disposal and bathtub problems in units
- Missing furniture and false advertising of unit conditions
- Unreliable WiFi and cable services
- office staff not following protocol for handling issues with unauthorized occupants
- Unfair and illegal practices regarding security deposits and fees
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