Building Futures Together
At Sutro Property Management, we understand the importance of carefully managing your valuable property assets. As a reputable and experienced property management company, we take pride in providing exceptional service to our clients. Our mission is to build wealth for owners through investing in communities.
Our Services
We offer a comprehensive range of services designed to cater to your specific property management needs. Our services include:
- Property Management: We take care of the day-to-day management of your properties, ensuring that your assets are well-maintained and generating maximum returns.
- Leasing: We expertly manage the leasing process, from marketing to tenant placement, to ensure that your properties are occupied with quality tenants.
- Construction Management: Our team handles all aspects of construction projects, from planning to completion, ensuring that your properties meet your vision and budget.
- Building Compliance: We ensure that your properties comply with all relevant building codes and regulations, ensuring your peace of mind.
- Utility and Insurance Consulting: Our experts help you navigate the complex world of utilities and insurance, ensuring that your properties are well-insured and protected.
- HOA Management: We manage the intricacies of homeowners associations, ensuring that your community runs smoothly and efficiently.
Our Values
At Sutro Property Management, we believe that transparency, communication, and relationship-building are the keys to successful property management. Our core values include:
- Adaptability: We understand that the world is constantly changing, and we strive to adapt to new situations and challenges.
- Total Transparency: We believe in openness and honesty, ensuring that our clients are always informed about the status of their properties.
- Community: We recognize that properties are more than just physical structures; they are living, breathing communities. We are committed to serving the communities we manage.
- Relationships: We take the time to build strong relationships with our clients, vendors, residents, and community members, ensuring that everyone is working towards the same goals.
- Simplicity: We believe in formulating simple solutions to complex problems, ensuring that our clients are always informed and involved in the decision-making process.
- Trust & Integrity: We treat our clients' properties as if they were our own, always giving our best effort and remaining transparent in our dealings.
- Systematic Approach: We rely on well-established systems to ensure that our services are consistently delivered with precision and attention to detail.
Our Team
Our experienced and knowledgeable team is dedicated to providing exceptional service to our clients. Meet our team, including:
- Salman Shariat: President of Sutro Property Management
- Brian Hand: Property Manager / Broker
- Forrest Armanino: Property Manager
- Sarah Vue: Office Manager
- Rob Hand: Broker
- Yasamin Ausenbaugh: Operations Coordinator
By choosing Sutro Property Management, you can rest assured that your valuable property assets are in good hands. Let us handle the intricacies of property management, allowing you to focus on what matters most - growing your business and enjoying the rewards of ownership.
Disappointing Experience
The reviews of Sutro Property Management are dominated by negative experiences. One reviewer, Tt, had a particularly disappointing experience with Salman Shariat, the property manager. They reported a lack of responsiveness to maintenance requests, rudeness, and a lack of professionalism. The reviewer was left feeling frustrated and disrespected.
Lack of Accountability
Salman's responses to issues were unprofessional and dismissive. He would often "forget" previous conversations or blame the vendor for delays. This led to a sense of power imbalance and a lack of accountability.
Poor Communication
The company's communication style was also criticized. There was no dedicated email address for maintenance requests, and the maintenance line was often unresponsive.
Disdainful Attitude
Salman's demeanor was described as condescending and verbally abusive, with one reviewer recalling his response to a minor issue as particularly egregious.
Inconsistencies
Some reviewers reported inconsistent treatment from the property management team, with some requests being ignored while others were addressed promptly.
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