Creating and Supporting a Welcoming Community for All
At Faith Pro LLC., we are committed to providing the highest level of service and care in the property management industry. With over 30 years of experience, our team of experts has gained extensive knowledge and expertise in managing properties of all sizes and types. Our mission is to provide a comprehensive and personalized approach to property management, ensuring that our clients' properties are maintained to the highest standards.
Our Services
We offer a wide range of services, catering to the unique needs of our clients. Our services include but are not limited to:
HOA Management
As an HOA management company, we understand the importance of effective governance and management. Our team provides expert guidance and support to homeowners associations, ensuring that their properties are well-maintained and administered efficiently. Some of the services we offer include:
- Monthly inspections of the neighborhood
- Annual landscape walkarounds
- Website access to association documents
- Status letter processing
- Coordination of staff, sub-contractors, and vendors
- Prompt communication with homeowners and stakeholders
Property Management
Our property management services are tailored to meet the specific needs of our clients. Our experienced property managers are dedicated to ensuring that their properties are well-maintained, marketed, and rented efficiently. Some of the services we offer include:
- Rental management
- Property maintenance
- Tenant screening and selection
- Rent collection and accounting
- Lease administration
Why Choose Us
At Faith Pro LLC., we pride ourselves on our commitment to providing exceptional service, attention to detail, and a personalized approach to property management. Our team is dedicated to ensuring that our clients' properties are maintained to the highest standards, and that their needs are met with professionalism and care. We believe that our expertise, combined with our commitment to excellence, sets us apart from other property management companies.
What Our Clients Say
- "Since establishing our HOA partnership with Faith, our financial picture has improved. Faith provides us with all of the source documents regarding our expenditures and bank statements." -Leslie, Songbird Meadows
- "I have visited the Faith office at least once a month during my tenure and I am impressed with the friendly service while completing all our HOA needs." -Shawn Dixon, Woodbox
- "Faith Pro LLC. has provided our HOA with responsive support and helpful guidance. We can count on them to provide problem-free services as well as working through special issues that may arise." -Dennis
Get In Touch
If you're looking for a property management team in Fort Collins and the surrounding areas, the best choice is always Faith Pro LLC. Contact us today to learn more about our services and how we can help take care of your properties and investments.
Management Issues
Faith Property, a company that acquired AllProperty Services, has been criticized for its management style. Customers have reported difficulties in getting responses to their queries, with some representatives failing to follow through on commitments. Megan Kelley, a Faith Property agent, was mentioned as being unavailable due to food poisoning or an accident, and later hung up on an inquiring tenant. Consuelo Krueger, another agent, was said to have kept redirecting tenants to herself, claiming she was dealing with a "car accident" and would get back to them later.
Unprofessional Conduct
The company has been accused of making poor decisions, such as demanding entry into tenants' homes without proper notice, and neglecting maintenance and issue resolution. One tenant reported that Faith Pro demanded a second inspection shortly after the first one, wasting time for everyone involved. Additionally, Consuelo has been accused of being unable to de-escalate situations and was scathing in her responses, leaving tenants feeling frustrated and unheard.
Lack of Customer Service
Tenants have expressed disappointment with Faith Pro's failure to provide adequate customer service. One reviewer mentioned having to contact the company multiple times to resolve an issue with a safety deposit, while another reported being forced to make arrangements for a stranger to enter their home without proper notice. Faith Pro has been described as "rude" and uncaring, with some tenants considering legal action against the company.
Exceptional Service
Not all experiences with Faith Pro have been negative. One reviewer praised Dion, an agent who went above and beyond to resolve an issue with monthly dues, saving time and money for everyone involved.
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