Business Details
Emergency
services
Your Trusted Partner for Property Management Solutions
Book By Owner has established itself as a leader in vacation rental property management, offering comprehensive services designed to protect property investments and enhance guest experiences. Our fee-based model provides homeowners with professional management solutions for a fixed monthly fee, eliminating the unpredictability of commission-based structures. With a focus on local expertise, we deliver 24/7/365 support for both property owners and guests, ensuring seamless operations through services like emergency response coordination, property inspections, and maintenance management.Our proprietary access control systems and web-based monitoring tools provide real-time updates on property status, while our start-up support program guides owners through the entire rental preparation process. Backed by proven systems and a network of local professionals, we handle everything from routine maintenance and cleaning to specialized service provider coordination, allowing owners to maximize returns while minimizing hands-on involvement.
Services
Property Management
24/7 Guest Services
Cleaning and Laundry
Maintenance Coordination
Access Control
Inspections
Booking Support
Emergency Response
Stocking Supplies
Deep Cleaning
Highlights and features
- We offer 24/7/365 guest and owner support for uninterrupted service
- Our local owner/operators ensure personalized, community-specific management
- We handle emergency maintenance coordination with pre-vetted local professionals
- Fixed monthly fee structure provides cost predictability with no booking commissions
- Proprietary systems enable real-time property monitoring and access control
What people say
24/7 support
Stress-free experience
Cost savings
Impressed with operation
Seamless experience
Services
Property Management
Our comprehensive property management service handles all aspects of vacation rental operations, from guest communication to maintenance coordination. We provide local oversight through owner/operators who ensure property security and guest satisfaction. Services include access control, routine inspections, and emergency response, with transparent pricing through a fixed monthly fee structure that eliminates booking commissions.
24/7 Guest Services
Available 24 hours a day, 365 days a year, our guest support team addresses urgent needs like plumbing failures, heating issues, or access problems. We serve as the immediate point of contact for guests, coordinating rapid response from local service providers. This round-the-clock availability reduces owner stress and ensures guest satisfaction through timely resolution of unexpected issues.
Maintenance Coordination
We manage both routine and emergency maintenance needs for vacation properties, leveraging local contractor networks to address plumbing, electrical, and HVAC requirements. Our system prioritizes pre-vetted professionals who understand local conditions, ensuring quality workmanship and quick response times. This service protects property value while minimizing owner involvement in service provider coordination.
Access Control
Our proprietary access control solutions include keyless entry systems and security camera installations that enhance property security while simplifying guest check-in. We program and maintain these systems to ensure secure access for guests and authorized service providers. This technology integration provides owners with remote monitoring capabilities and audit trails of property access events.
Property Inspections
Regular property inspections ensure maintenance standards and guest compliance with rental agreements. Our web-based inspection system documents property condition between stays, identifying potential issues before they escalate. This proactive approach helps maintain property value, supports damage claims resolution, and provides owners with verifiable records of property status throughout the rental cycle.
Questions
What services are included in your property management package?
Our services include 24/7 guest support, property inspections, maintenance coordination, access control solutions, cleaning services, and emergency response through local contractors.
How does your 24/7 support work for guests and owners?
We provide round-the-clock assistance for guest emergencies and owner inquiries, coordinating immediate solutions with local service providers whenever needed.
Which areas do you currently serve?
We operate in Colorado resort areas including Aspen, Breckenridge, Vail, and Steamboat Springs, plus Park City, Utah and Santa Fe, New Mexico.
How are your management fees structured?
We charge a fixed monthly fee regardless of booking activity, eliminating the unpredictability of commission-based property management models.
What happens if there's an emergency at my property?
Our 24/7 team coordinates immediate response from pre-vetted local contractors to resolve plumbing, heating, or access issues affecting guests.
