Empowering Financial Freedom, One Member at a Time
At 1st Choice Credit Union, we're dedicated to providing exceptional financial services to our members. As a not-for-profit cooperative, our goal is to empower individuals and families to achieve financial stability and security. With a range of innovative products and services, we strive to deliver personalized solutions that meet the unique needs of our members.
Our History and Mission
Founded on the principles of mutual aid and cooperation, 1st Choice Credit Union has been serving the financial needs of our community for decades. Our mission is to provide accessible, affordable, and innovative financial services to our members, while promoting financial literacy, stability, and prosperity.
Our Services
We offer a comprehensive range of financial services, including:
- Checking and savings accounts with competitive rates and rewards
- Personal and auto loans with flexible terms and affordable rates
- Credit cards with cashback rewards and no annual fees
- Home equity loans and lines of credit for homeowners
- Mortgages and home financing options
- Investment and retirement planning services
- Financial education and wellness programs
- And more!
Why Choose 1st Choice Credit Union?
At 1st Choice Credit Union, we're committed to putting our members first. We're driven by a passion for helping people achieve financial freedom and stability. Our dedicated team is dedicated to providing personalized service, tailored to meet your unique financial goals and aspirations.
Join the 1st Choice Credit Union Family Today!
Become a member of 1st Choice Credit Union and experience the difference for yourself. With our competitive rates, innovative products, and commitment to excellence, we're confident that you'll find the financial solutions you need to thrive.
Customer Experience with 1st Choice Credit Union
Positive Experiences
Several customers have praised the staff at 1st Choice Credit Union for their helpfulness, politeness, and professionalism. Some have mentioned specific employees, such as Ms. Robinson, Lexi, and Ms. Bell, who went above and beyond to assist them with their accounts and loans.
Negative Experiences
On the other hand, many customers have expressed frustration with the credit union's services, citing difficulties with getting in touch with representatives, long wait times, and issues with loan payments and online banking. Some have reported inconsistent information from different employees and a lack of proper training among staff.
Common Complaints
- Difficulty reaching representatives by phone
- Long wait times for assistance
- Issues with loan payments and online banking
- Inconsistent information from employees
- Lack of proper training among staff
Praise for Staff
- Staff has been praised for their politeness, professionalism, and helpfulness
- Specific employees have been mentioned for their excellent customer service
Be the first to review First Choice Credit Union.
Write a Review
