Healing Minds, Enhancing Lives: Trust, Respect, and Compassion
Family 360 Counseling Center stands as a beacon of hope and support in the community, offering professional counseling and psychotherapy services to individuals, couples, and families. Led by experienced therapist and ordained Minister, Rev. Dr. Desmond Maul, our team provides a warm and welcoming environment where personal growth and well-being can flourish.
Our Mission and Values
At Family 360, we believe in fostering mental health and fostering healthy relationships. We uphold core values of respect, value, and trust in every interaction, creating a safe and supportive space for personal exploration and transformation.
Comprehensive Services for a Diverse Community
We offer a comprehensive range of services tailored to address diverse needs. Some of the areas we specialize in include:
- Individual Therapy: Addressing mental health concerns, personal growth, and overcoming challenges.
- Couples Therapy: Strengthening communication, resolving conflict, and fostering stronger connections.
- Group Therapy: Finding support and connection in a safe and welcoming environment.
- Specialized Programs: Providing dedicated care for First Responders, Veterans and Military personnel, addressing the unique challenges they face.
Experiential Leaders and Certified Professionals
Our team comprises experienced and licensed professionals, each holding esteemed certifications and dedicated to providing exceptional care. We are committed to upholding the highest ethical standards, ensuring the utmost confidentiality and integrity in every session.
Committed to Affordability and Accessibility
We strongly believe that access to mental healthcare should be accessible to all. Therefore, we offer competitive rates and work with many major insurance providers. We can also provide telehealth services for those seeking virtual therapy sessions.
More Than Just Therapy
We believe in offering holistic support. Our services extend beyond traditional therapy to include:
- Mental Health Education: Raising awareness about mental health and breaking down stigma.
- Community Outreach: Engaging in outreach programs and partnerships to strengthen the mental health infrastructure.
- Wrap-Around Services: Providing guidance and resources for holistic healing and growth.
- Support Programs: Offering peer-to-peer support groups and connection with local resources.
Unprofessional Environment and Services
The reviewers have expressed their disappointment and frustration with the services provided by Dr. Maul's office. They have complained about the lack of professionalism, rudeness, and unavailability of the staff. Many reviewers have stated that they would not recommend this place to anyone.
Lack of Communication and Follow-up
The reviewers have mentioned that the staff is unresponsive and does not follow up on appointments or phone calls. Some reviewers have had to call multiple times to get their concerns addressed, only to be met with a lack of cooperation. This lack of communication has led to misunderstandings and frustration among reviewers.
Inconsistent Services
The reviewers have reported inconsistent services, including missed appointments, cancelled appointments, and a failure to keep scheduled appointments. This inconsistency has resulted in wasted time and effort for the reviewers.
Disappointment with Therapists
Some reviewers have expressed disappointment with the therapists they have worked with, citing a lack of empathy, understanding, and helpfulness. One reviewer has even reported having to find a new therapist due to the inconsistencies of this place.
Only a Few Positive Reviews
It is worth noting that there are a few positive reviews, praising Dr. Maul's professionalism and caring nature. However, these reviews are vastly outweighed by the negative reviews.
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