Building Value Through Excellence In Service
At Prime Locations of California, Inc., we are dedicated to providing exceptional property management services to our valued clients in Roseville, Rocklin, Folsom, Granite Bay, Lincoln, and Gold River. With over two decades of experience in the real estate industry, our team of experts is committed to delivering top-notch services that meet the unique needs of our clients.
Our Mission
Our mission is to build value through excellence in service, and we strive to achieve this by providing personalized attention to our clients, tenants, and owners. We believe that effective property management is about more than just collecting rent and paying bills. It's about building relationships, creating value, and providing exceptional customer service.
Our Services
As a full-service property management company, we offer a comprehensive range of services designed to meet the unique needs of our clients. Our services include marketing available properties, comprehensive resident screening, lease preparation and execution, property move-in condition documentation, rent collection, resident interaction, lease compliance, maintenance service coordination, and coordination of eviction (rarely necessary). We also provide timely monthly client reporting, timely distribution of funds, and functional tax documents.
Technology and Innovation
At Prime Locations, we recognize the importance of technology in today's fast-paced world. That's why we utilize the latest available In-the-Cloud services for both residents and clients. Our online portal allows residents to submit rental applications, pay funds due, check their account status, submit maintenance requests, sign online documents, and contact us securely. Property owners receive monthly statements, documents, and photos via automated emails in a timely manner, and they can access previously stored documents and photos 24/7 through their secure online portal account.
Why Choose Us?
When it comes to effective property management in the Roseville area, Prime Locations is the preferred choice. With our extensive experience, expertise, and commitment to excellence, you can trust that your property is in good hands. Our team is dedicated to providing exceptional customer service, building value, and delivering results that exceed your expectations.
Poor Experience with Property Management
Unprofessionalism and Unreliability
Two reviewers, Samantha Larson and Julie Patton, shared their disappointing experiences with Prime Locations of California, a property management agency. Both reviewers expressed frustration and dissatisfaction with their interactions with Mike Couvrette, a representative of the agency.
Lack of Professionalism
Samantha Larson reported that Mike Couvrette provided incorrect information, relayed it in an unprofessional manner, and took back her application due to his own lack of explanation. She felt disrespected and unvalued as a potential tenant.
Unreliability and No Response
Julie Patton had a similar experience, with Mike Couvrette failing to respond to her multiple requests for a refund of her deposit. This lack of communication and responsiveness led to a negative impression of the agency.
Negative Impression of Prime Locations of California
Both reviewers warned others against using Prime Locations of California, citing Mike Couvrette's unprofessional behavior and unreliability as reasons for their warnings.
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