Delivering compassionate care with respect and dignity
At Cross Creek Hospital, we understand that seeking help for mental health and addiction is a courageous step towards recovery. Our comprehensive treatment approaches aim to provide patients with the necessary tools and support to overcome their struggles and lead a fulfilling life. As a leading inpatient psychiatric treatment center, we offer a range of services designed to address the unique needs of each individual.
Our Programs
Our programs are tailored to cater to adults and adolescents struggling with mental health conditions, addiction, and co-occurring disorders. Our services include:
- Medical detoxification for adults over 18
- Adult inpatient program for adults over 18
- Adult partial hospitalization program for adults over 18
- Adult intensive outpatient program for adults over 18
- Adolescent inpatient program for adolescents ages 11-17
- Adolescent partial hospitalization program for adolescents ages 11-17
- Adolescent intensive outpatient program for adolescents ages 11-17
- Older adult program for adults ages 55-85
Our Approach
Our approach to treatment is built on a progressive and evidence-based model, combining holistic therapies with a personal touch. Our expert clinical staff, comprising doctors, psychiatrists, and therapists, work together to create individualized treatment plans that address each patient's specific needs. Our comprehensive treatment programs incorporate individual therapy, group therapy, family therapy, and medication management services to help patients overcome their struggles.
Why Choose Us?
At Cross Creek Hospital, we pride ourselves on delivering exceptional care and compassion to each patient. Our staff is dedicated to providing a safe and supportive environment, free from judgment, where patients can heal and thrive. We take the time to understand each individual's unique needs and create personalized treatment plans to ensure optimal outcomes.
Marks of Quality Care
We strive to deliver quality care that meets the highest standards. Our commitment to excellence is reflected in our accreditations, certifications, and the trust our patients and families have placed in us.
Overview
The reviews for Cross Creek Psychiatric Hospital are overwhelmingly negative, with several reviewers sharing harrowing experiences. The hospital's admission process, treatment, and communication with patients and families are major areas of concern.
Admission and Intake
Reviewers describe the admission process as chaotic, with long wait times and inadequate communication. Intake forms are often duplicated, making them difficult to read, and visiting hours are limited.
Treatment and Therapy
Patients and families express frustration with the lack of effective therapy and treatment. Therapists spend minimal time with patients, and activities such as watching TV and playing games do little to aid in recovery.
Communication and Staff
Communication with patients and families is often poor, with staff unresponsive to phone calls and emails. Reviewers report being hung up on, or having their calls ignored.
Accommodations and Comfort
Bedding and pillows are described as inadequate, and outdoor time is limited. Patients often feel cold, uncomfortable, and unsafe.
Conclusion
The reviews paint a dire picture of Cross Creek Psychiatric Hospital, with many describing it as a "profit machine" that prioritizes money over patient care. The hospital's treatment approach, communication, and accommodations are all major areas of concern.
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