Experience an upgraded lifestyle at Terrace Hill Apts.
At Roots Behavioral Health, we believe that well-being is a complex and deeply personal journey. That's why we've built our approach to mental healthcare around empathy, innovation, personalization, and preventative care. Our team of compassionate professionals is dedicated to providing integrative behavioral healthcare to Austinites and Texans using innovative, evidence-based therapies.
Our Story
Roots Behavioral Health was founded in 2016 by husband-and-wife team Brent and Andrea Turnipseed with a mission to address the pressing need for affordable and accessible behavioral healthcare in Austin. Today, we've grown to include two locations, an additional physician, thirteen physician assistants, seven psychotherapists, and a roster of amazing support staff. We've also expanded our services to include ketamine-assisted psychotherapy, a groundbreaking approach for the treatment of depression, anxiety, and other serious conditions.
Our Approach
At Roots Behavioral Health, we take a holistic approach to mental health care. We believe that everyone is unique, and that's why we develop personalized care plans aimed at treating the whole individual, not just their symptoms. Our experienced providers, including psychiatrists, physician assistants, and psychotherapists, use innovative and evidence-based therapies to help people overcome mental health challenges. Whether it's depression, anxiety, PTSD, or other conditions, we're committed to providing high-quality care that prioritizes empathy, compassion, and accessible treatment options.
Our Services
Our comprehensive behavioral healthcare services have been carefully designed to help Texans cope with a broad spectrum of life's challenges, including depression, anxiety, PTSD, ADD/ADHD, sleep issues, and more. We offer a range of services, including holistic psychiatry, psychotherapy, and ketamine-assisted psychotherapy. Our telehealth services allow patients to access care from the comfort of their own homes, and we accept most major insurance plans.
Our Team
Our team of experienced professionals is dedicated to providing compassionate and personalized care. From our leadership team, led by Medical Director Dr. Brent Turnipseed and Executive Director Andrea Turnipseed, to our psychiatrists, physician assistants, and psychotherapists, we're committed to delivering exceptional care that prioritizes the unique needs and well-being of each patient.
Our Vision
Our vision is a world free of unnecessary suffering, and abundant in joy, creativity, and well-being. Our mission is to provide integrative behavioral healthcare to Austinites and Texans using innovative, evidence-based therapies. We strive to foster a culture of care that values compassion, empathy, and accessible treatment options.
Our Values
At Roots Behavioral Health, we value:
- Care: Compassion is our foundation. We prioritize empathy and compassion in every interaction with our patients and staff.
- Accessibility: We believe that everyone deserves access to quality behavioral healthcare, regardless of their insurance or financial situation.
- Innovation: We're committed to staying at the forefront of mental health research and treatment options, incorporating the latest evidence-based therapies and technologies.
- Personalization: Every person is unique, and we develop personalized care plans that prioritize the individual's unique needs and well-being.
Summary of Reviews
Poor Experience with Negligence and Unprofessionalism
Reviews from Jason Hawes and Chrispy Bacon express dissatisfaction with their experiences at Roots Behavioral Health. They report negligence, unprofessionalism, and poor communication from the staff. Specifically, Jason Hawes states that the provider failed to answer calls, follow up on voicemails, and discharged him without consent. Chrispy Bacon had a psychiatrist who bailed on an appointment and another who dismissed their concerns.
Positive Experiences with Effective Treatment
On the other hand, reviews from Ben Rosenblatt, John Jones, Sydney Stewart, Danielle Garza, and Allison Lopez are extremely positive. They praise the effectiveness of the therapy and treatment they received, particularly the ketamine infusions and psychotherapy. They appreciate the empathy, professionalism, and personalized care from the staff. They report significant improvements in their mental health and well-being.
Common Themes
- Negligence and unprofessionalism from some staff members
- Effective treatment and therapy, particularly with ketamine infusions and psychotherapy
- Empathy, professionalism, and personalized care from some staff members
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