Raising the standards for property management
Located in the heart of Los Angeles, Miracle Mile Properties is a premier property management company that offers a broad range of leasing opportunities for office, retail, residential, and senior living properties. With over thirty years of experience in the real estate industry, our team of experts is dedicated to providing exceptional customer service and ensuring that our properties meet the highest standards of quality.
Our Mission
At Miracle Mile Properties, we strive to build long-lasting relationships with our clients by consistently delivering exceptional service, maintaining excellent properties, and addressing our clients' needs with professionalism and promptness. We are committed to providing a comprehensive range of services that cater to the diverse needs of our clients, from finding the perfect property to managing their day-to-day operations.
Our Services
At Miracle Mile Properties, we offer a diverse range of services designed to meet the unique needs of our clients. Our comprehensive services include:
- Property Management: We provide personalized property management solutions for office, retail, residential, and senior living properties. Our experienced team of property managers is trained to ensure that our properties are maintained to the highest standards, and that all maintenance and repair issues are addressed promptly.
- Leasing: We offer a wide range of leasing options for office, retail, residential, and senior living properties. Our knowledgeable leasing agents are dedicated to finding the perfect property for our clients' specific needs and preferences.
- Property Maintenance: Our experienced maintenance team is responsible for ensuring that our properties are well-maintained and in excellent condition. From routine maintenance to major repairs, we have the expertise and resources to get the job done efficiently and effectively.
- Customer Service: At Miracle Mile Properties, we understand the importance of providing exceptional customer service. Our dedicated customer service team is committed to addressing our clients' needs in a timely and professional manner.
Our Story
Miracle Mile Properties was founded on the principle of providing exceptional property management and leasing services in Los Angeles. Over the years, we have grown to become a trusted name in the real estate industry, with a reputation for delivering exceptional results and building long-lasting relationships with our clients.
Overall Satisfaction
The residents who left reviews about Miracle Miles Properties (MMP) have a mixed experience. While some tenants had a positive experience with the management company, others had negative experiences.
Positive Reviews
Most reviewers praised the professionalism, responsiveness, and quality of service provided by the property managers. Several residents mentioned that the management team was attentive, empathetic, and responsive to their needs. Some even mentioned that the property was well-maintained, and the community was pleasant.
Negative Reviews
However, a few reviewers had negative experiences with Miracle Miles Properties. Some cited issues with maintenance, repairs, and communication. One reviewer mentioned a bed bug problem at the Windsor Apartments, while another reviewer reported a serious mouse infestation at the 2680 Highland complex. Another reviewer complained about a failure to fix air-conditioning problems, with maintenance workers unable to resolve the issue. Several reviewers also mentioned issues with deposit refunds, missing items, or unfair charges.
Conclusion
Overall, the reviews suggest that Miracle Miles Properties has some areas for improvement. While some residents had positive experiences, others reported significant issues with maintenance, communication, and service. It is crucial for the company to address these concerns and improve its customer service to maintain a high level of satisfaction among its residents.
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