Exceptional Service, Unparalleled Expertise, Unmatched Results
At Seacrest Southwest, we're dedicated to providing top-notch property management services to condominium associations, community associations, commercial properties, and construction projects throughout Southwest Florida. With over 40 years of experience, our team has developed a deep understanding of the unique needs and challenges of property management, and we're committed to delivering exceptional service to our clients.
Our Services
We offer a comprehensive range of services designed to meet the specific needs of each association. Our property management services include:
- Financial accounting services, including accounts receivable, accounts payable, and financial reports
- Routine property maintenance tasks, such as ensuring fire detectors are in working order, pool services, and lighting maintenance
- Advisory services to lenders and developers
- Specialized services, including restoration and remediation, maintenance and janitorial services, and more
Our Expertise
As an accredited management organization and active member of the Community Association Institute, we have the expertise and resources to help our clients achieve their goals. Our team is dedicated to providing personalized service, exceptional communication, and tailored solutions to meet the unique needs of each association.
Our Mission
Our mission is to provide exceptional property management services that exceed our clients' expectations. We're committed to building long-term relationships with our clients, and we strive to deliver exceptional service, unparalleled expertise, and unparalleled results.
Testimonials
But don't just take our word for it! Our clients rave about our exceptional service and personalized attention. Read what some of our satisfied clients have to say:
"I want to say that Laura's response time and follow up were, in our opinion, everything that we could hope for. Her professionalism was tops, her concern for the correct solutions, supervision, and follow up were without flaws." - Craig Obeck, Home Owner
"I cannot say enough about what a comfort it is to have such peace of mind when Craig and Jeremy are in charge. I know you are proud to have them as part of your team. Thank you and thank them so very much!" - Barbara Billman, Home Owner
Southwest Management Group: A Mixed Bag of Reviews
The reviews of Southwest Management Group are divided, to say the least. Some reviewers have had positive experiences, while others have had disappointing and even horrifying experiences. The common threads that run throughout these reviews are problems with communication, poor management, and a lack of attention to tenants' needs.
Unreliable Service
One reviewer, Kris, had their wifi shut off despite being told otherwise in the lease agreement. Kelly Dale, on the other hand, had a positive experience with the company, praising their service and recommending them to others. However, Becka Rex had a nightmare experience when her air conditioner broke and the company failed to provide any relief, despite promises to fix the issue.
Misleading Policies and Lack of Sympathy
Another reviewer expressed frustration with the company's unfair policies and unsympathetic attitude towards common misunderstandings. Yet another reviewer, Jr Ventura, had issues with the tenants his home was rented to and received frequent complaints from his neighbors. He also had trouble getting his rental funds distributed in a timely manner.
Disappointing Customer Service
Tyra Cooksey had a pleasant experience with a representative named Jessica, who was responsive and helpful. However, Jr Ventura had a poor experience with his property manager, Tessa, who took a long time to respond to his concerns and was not helpful.
Conclusion
Overall, the reviews of Southwest Management Group are mixed, with some reviewers praising the company and others expressing frustration and disappointment. The company's management and communication skills seem to be the major areas of concern, with some reviewers feeling ignored or unhelped. Further attention to these areas is necessary to improve customer satisfaction.
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