Unlock the power of your home, unlock the life you imagine.
At Longbridge, we pride ourselves on being a top-ranked reverse mortgage company, dedicated to helping homeowners aged 62 and above unlock the equity in their homes to live the life they imagine. Our team of experienced professionals is committed to providing exceptional service, expertise, and transparency to ensure a smooth and hassle-free experience for our clients.
Our Story
Our journey began with a simple yet powerful idea: to empower homeowners to tap into the wealth they've built in their homes, and to live more comfortably in their golden years. With a passion for serving others and a commitment to excellence, we've grown into a trusted and respected leader in the reverse mortgage industry.
Our Mission
Our mission is to provide a unique and personalized experience for each of our clients, combining innovative solutions, exceptional customer service, and a deep understanding of the reverse mortgage process. We strive to build lasting relationships, earn trust, and deliver unwavering support to our clients, their families, and the communities we serve.
Our Services
We offer a range of reverse mortgage products, tailored to meet the unique needs of our clients. From our flagship HECM Reverse Mortgage to our innovative Longbridge Platinum product, we provide access to funds that can be used to pay off debts, cover living expenses, or simply enjoy life's pleasures. Our team of experts is dedicated to guiding clients through the entire process, from application to closing, ensuring a seamless and stress-free experience.
Why Choose Longbridge?
At Longbridge, we're committed to transparency, integrity, and customer satisfaction. Our unique guarantee ensures that we stand behind our promises, and our loan officers are dedicated to providing personalized support every step of the way. We're proud to serve active duty military personnel, veterans, and their spouses, offering a special discount in recognition of their service.
Overall Experience with Longbridge Financial, LLC
The reviewers' overall experience with Longbridge Financial, LLC has been extremely negative. They have shared their frustrating experiences with the company's handling of reverse mortgages, insurance claims, and communication.
Lack of Transparency and Mismanagement
Reviewers have reported that Longbridge Financial, LLC has mishandled insurance claims and failed to provide transparent communication. In one instance, the company cashed an insurance check meant for repairs but did not provide the funds to the homeowner. In another case, the company failed to respond to emails and only communicated through messages.
Poor Communication and Customer Service
The reviewers have expressed frustration with the company's poor communication and customer service. Email requests have been ignored, and phone calls have gone unanswered. The company's lack of clear communication has led to delays and misunderstandings, resulting in payments being put on hold.
Unprofessional Behavior
Reviewers have described the company's behavior as unprofessional and lacking morals. They feel that the company is more interested in profiting from their investments than in providing adequate service to its customers.
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