Let Secure Mortgage Help You Achieve Your Housing Goals
At Secure Mortgage Company, our mission is to help families and individuals meet their housing goals by providing quality residential mortgage products and services. We understand that each customer is unique, and we strive to provide personalized solutions that cater to their specific needs. Our experienced loan originators have access to a full array of competitively priced loan programs, including Federal Housing Authority (FHA), Veterans' Affairs (VA), Conventional Mortgages, Home Equity Loans, and Mortgage Credit Certificate.
Our Story
Secure Mortgage Company was established in 1998 by Sheryl and Mike Gale, with a primary focus on the customer. We believe in creating an environment where experienced and entrepreneurial-minded loan officers can successfully market their professionalism, integrity, products, and services. Our compensation program allows loan officers to make decisions based on market conditions and the needs of their customers without needing approval from a corporate manager. This approach enables our loan officers to provide exceptional service, competitive rates, and fees, while still having company support to help solve problems, set up records, and develop a referral base.
Our Services
At Secure Mortgage Company, we offer a comprehensive range of mortgage products and services designed to help our customers achieve their housing goals. Our experienced loan originators will work closely with you to understand your unique financial situation and provide personalized solutions that meet your needs. Our loan programs include:
- Federal Housing Authority (FHA) loans
- Veterans' Affairs (VA) loans
- Conventional Mortgages
- Home Equity Loans
- Mortgage Credit Certificate
- Refinance options
Our Team
Our team of experienced professionals is dedicated to providing exceptional service, guidance, and support throughout the mortgage process. Our loan originators are knowledgeable, friendly, and committed to helping you achieve your housing goals. With years of experience in the mortgage industry, our team is well-equipped to navigate even the most complex mortgage transactions.
Why Choose Us
At Secure Mortgage Company, we pride ourselves on our commitment to professionalism, integrity, and customer satisfaction. Our experienced loan originators, competitive rates, and personalized service set us apart from other mortgage companies. With a focus on customer satisfaction, we strive to provide an exceptional mortgage experience that exceeds your expectations.
Negative Experiences with Secure Mortgage
Unprofessional Conduct and Poor Communication
Two reviewers, A. R. and Dr. Tiarra Perry, reported frustrating experiences with Secure Mortgage. A. R. encountered unprofessional conduct from Arun (Stanley Mani Realty), who consistently failed to respond to messages and emails, and made excuses for delays. Dr. Perry encountered excessive paperwork requirements and lost emails, leading to a painful and difficult home purchasing process.
Unethical Practices
Krunalkumar Patel accused Secure Mortgage of cheating him during a home loan refinancing process, charging unnecessary fees and omitting lender credits.
Praise for Joseph Walker and Team
Four reviewers, Chris Cooper, Tony Mapp, Amanda Saenz, Tiff Michelle, L. Bull, and Andre Mozell, had exceptional experiences with Joseph Walker and his team at Secure Mortgage. They praised Joseph's professionalism, guidance, and support throughout the home purchasing process. He helped them navigate complex mortgage processes, improved their credit scores, and walked them through every step.
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