Compassionate care for a healthier community
At Baltimore Medical System, we are committed to providing high-quality, patient-centered care to the communities we serve. Our mission is to provide caring, convenient healthcare in Baltimore, with a focus on those who need it most. We believe that everyone deserves access to quality healthcare, regardless of their ability to pay.
Our Services
We offer a wide range of services to meet the healthcare needs of our patients. Our healthcare services include primary care, specialty care, and behavioral health services. We also provide pharmacy services, including free delivery, a $4 generic program, and pharmacy assistance programs. Our extended hours ensure that our patients can receive care when they need it, with many of our centers open until 8 PM. We also offer same-day appointments for urgent needs.
Our Programs
We are committed to providing high-quality care to those in our community who need it the most. Our programs are designed to meet the unique needs of our patients, including programs for pregnant women, seniors, and refugees. We also offer educational programs to help our patients get and stay healthy.
Our Pharmacies
Our pharmacies are conveniently located in the same buildings as our centers, making it easy for our patients to pick up their medications or have them delivered for free. We offer a $4 generic program, pharmacy assistance programs, and free delivery to our patients who live or work in certain ZIP codes.
Make a Difference
At Baltimore Medical System, we are dedicated to making a difference in the lives of our patients. We believe that everyone deserves access to quality healthcare, regardless of their ability to pay. We rely on grants and donations to fund the healthcare costs that aren't covered by insurance, as well as other high-impact services that make a big difference in economically challenged communities.
Unprofessional and Unreliable Service
The reviews at this location are overwhelmingly negative, with multiple patients expressing dissatisfaction with the service they received. One reviewer, Jai Cousin, explicitly states that they would give the place a 0 rating if possible and warns others "to run away" due to the long wait times and unhelpful staff.
Many reviewers have experienced issues with scheduling, prescription filling, and general communication with the staff. Jennifer McCoy mentions that her family member has had difficulty getting refills on prescriptions, while Lauren Heede reports that she was made to wait for an hour in a room while the doctor and secretary laughed outside.
Samantha Bailey's experience was particularly disappointing, as she was made to wait for a vaccine appointment for her young son, only to be told that they would have to bring him back another time. Bri Thompson expresses concern about the lack of confidentiality between the doctors and staff, stating that doctors often discuss patient information with medical assistants and secretaries.
Disappointing Experience
Most reviewers who have had a positive experience at this location have been let down by other aspects of their visits. Vino Th Don's wife and autistic son were left waiting for over an hour only to be told that the doctor didn't have time for the appointment due to a scheduling mistake.
BlackHeart Hatred, who gave the location 4 stars, mentions that there were some issues with long wait times but overall had a positive experience with Dr. Maariya Bassa and her staff.
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