Your single call for complete end-to-end logistics solutions
Leaders in Rail-Driven Logistics
At Road & Rail Services, we pride ourselves on being a trusted leader in rail-driven logistics. For over three decades, we have been committed to providing innovative and reliable solutions that cater to the unique needs of our clients. Our comprehensive range of services is designed to streamline logistics operations, increasing velocity and productivity while ensuring the safety of our associates and their valuable assets.
Our Story
Founded in 1987 by brothers Tom and Pete Gerstle, Road & Rail Services has grown from a small operation performing inspections on intermodal trailers to a renowned third-party logistics service provider. Our success is built on the foundation of hiring experienced veterans and team players who share our values of safety, reliability, accountability, integrity, adaptability, velocity, stability, and competitiveness.
Our Services
At Road & Rail Services, we offer a range of innovative solutions that cater to the unique needs of our clients. Our services include:
Automotive Logistics
Comprehensive handling solutions for even the most complex automotive logistics problems, tailored to the unique demands of your specific manufacturing environment.
Locomotive Services
Onsite services covering mandatory FRA inspections, trouble-shooting, preventive maintenance programs, repairs, and resulting in safe, compliant, and reliable locomotives.
Railcar Services
Complete services including inspections pre-trip, railcar cleaning, preventative maintenance, and mechanical repair of railcars, as well as electronic AAR billing.
Track Services
New track construction and maintenance for industries that rely on the condition of their tracks, yards, and rail terminals, and engineering firms who rely on us to execute their plans for new track.
Material Handling & Transloading
Environmentally compliant material handling and robust securement, with advanced reporting and technology for accurate inventory management and detailed product verification.
Our Commitment to Safety
At Road & Rail Services, safety is our top priority. We believe that our associates' well-being is the most critical aspect of our operations. We have a strong culture that emphasizes safety above all other priorities. We continually engage with our entire workforce through ongoing training, periodic strategic planning, and rigorous two-way communication.
Our Values
At Road & Rail Services, we are driven by our shared values of safety first and foremost, reliability, accountability, integrity, adaptability, velocity, stability, competitiveness, and financial performance. Every decision and every relationship is measured against these values. We believe that this focus and sense of purpose has given us a unique position in the industry.
Poor Management and Unprofessional Employees
The reviews from Phillip Middleton, Courtney Glore, Dwayne Lacey, and Angel Hope all share a common theme of dissatisfaction with the management and employees of the company. The authors of the reviews express frustration with the lack of accountability, favoritism, and incompetence among the staff.
Phillip Middleton cites poor management and unprofessional employees at the Louisville facility, stating that personnel arrive to work at their convenience and don't even bother to wear personal protective equipment. He is shocked that the company pays road and rail services despite the poor performance.
Courtney Glore's review of the St. Genevieve, Missouri facility is equally scathing. She accuses employees of gossiping, spreading rumors, and scheming to deprive coworkers of wages. She suggests that the company is failing and needs better management to avoid being shut down.
Dwayne Lacey's review of the operation loaders position is mixed, but overall negative. While the facility was occasionally pleasant to work at, he says it was often marred by favoritism in workload assignments, nonsensical safety rules, and a site manager who is overly critical. He also expresses frustration with the company's lack of timely feedback and incentives for employees.
Angel Hope's review is focused on a specific issue with a work van sold through Insurance Auctions. She accuses the company of scamming out-of-state buyers by failing to disclose the van's condition, including top-end engine noise and rust damage.
Be the first to review Road & Rail Service.
Write a Review
