Providing Compassionate & Professional Care
A Commitment to Compassion and Quality Care
Serenity Home Healthcare is a reputable home healthcare agency dedicated to providing compassionate and personalized care to individuals in the comfort of their homes. We are passionate about empowering our clients to achieve their highest level of function and independence.
Our Services
We offer a comprehensive range of services to meet diverse healthcare needs, including:
1. Home Nursing Care
- Skilled Registered Nurses and Licensed Practical Nurses provide support with medication management, wound care, catheter care, and other medical needs.
- Specialized care for various medical conditions, such as diabetes, heart conditions, and respiratory issues.
2. Pediatric Private Duty Nursing
- Experienced nurses provide individualized care for children with special needs or recovering from illnesses.
- Assistance with feeding, bathing, and other daily activities.
3. Physical Therapy
- Board-certified Physical Therapists offer assessments, treatment plans, and exercises to improve mobility, balance, and strength.
- Assistance with post-surgical recovery and rehabilitation.
4. Caregiver Services
- Compassionate caregivers offer companionship, personal care assistance, transportation, and homemaking services.
- Support for family members dealing with caregiver burnout or who require additional assistance.
5. Additional Services
- Medication Management
- Nutritional Guidance
- Counseling and Emotional Support
Our Philosophy
At Serenity Home Healthcare, we believe in:
- Compassion: We treat every client with empathy and respect.
- Individualized Care: We create personalized care plans based on each client's unique needs and goals.
- Quality Care: We adhere to rigorous standards of care and continuous improvement.
Join Our Team
If you are a dedicated healthcare professional with a passion for making a difference in the lives of others, consider joining our team. We offer competitive salaries, comprehensive benefits, and the opportunity to work with a supportive and experienced group.
Work Experience and Pay
The reviewers had a negative experience working for the company, citing issues with hours and pay. They reported receiving fewer hours and lower pay, which was further complicated by rude management and supervisors.
Management and Supervisors
The management and supervisors were consistently described as rude and unprofessional. They were accused of trying to hold back employees' checks when they made mistakes with their hours.
Racism and Background Checks
One reviewer alleged that the company is racist and will intentionally sabotage employees' background checks to prevent them from getting hired by other companies.
Lack of Professionalism and Training
There were multiple complaints about the lack of professionalism and training within the company. One reviewer mentioned that the only professional they encountered was Marshawn, who has since been promoted. It was hoped that she would implement a training program to improve the way supervisors interact with clients and employees.
Payroll and Direct Deposit
The company still uses a check-based payroll system, with no option for direct deposit. This was seen as outdated and inconvenient.
Client Placement and Communication
Several reviewers had issues with the company's client placement process, citing long wait times and poor communication. One reviewer was given a client who already had a caregiver, resulting in a wasted trip.
Unprofessional Behavior
There were allegations of unprofessional behavior by employees, including taking gifts from clients, going through their mail, and fraudulently posing as a client's daughter to gain benefits. There were also reports of employees eating clients' food and taking advantage of their clients.
Recommendation
Overall, the reviewers would not recommend working for or using the services of this company due to the numerous issues with management, pay, and professionalism.
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