Business Details
39 Years
experience
Emergency
services
Your Trusted IT Partner in Washington DC
We are Washington DC's premier IT support team, dedicated to delivering smart, efficient, and responsive technology solutions with personalized service. Founded in 1987, our 30+ years of experience combine with obsessive documentation practices to eliminate IT downtime and build lasting trust. We prioritize client needs through 24/7 monitoring, proactive maintenance, and a passionate focus on resolving technology obstacles before they impact operations.Our team invests in continuous training and strategic partnerships to provide world-class managed IT services, cybersecurity protection, and compliance solutions tailored to healthcare, legal, engineering, non-profit, and government contractor industries. With 98% client retention, we demonstrate our commitment to keeping businesses secure, operational, and aligned with their objectives through predictable IT management and exceptional customer service.
Services
Managed IT Support
Cybersecurity
Cloud Services
Data Backup
Office 365 Support
Secure File Sharing
IT Consulting
Compliance
Network Security
Secure Email
Details
- Year established: 1987
Highlights and features
- 30+ years of proactive IT management experience with documented processes
- 24/7 network monitoring and rapid response times for critical issues
- Customized cybersecurity solutions with multi-layered protection strategies
- 98% client retention rate demonstrating exceptional service reliability
- Industry-specific compliance expertise for healthcare, legal, and government contractors
What people say
Quick response times
Knowledgeable professionals
Reliable service
Effective cybersecurity
Business continuity
Services
Managed IT Support
Our proactive IT management services prevent unexpected issues through continuous monitoring and strategic documentation. We provide 24/7 network oversight, unlimited support, and predictive maintenance to maintain optimal performance. Our engineers deliver rapid response times and comprehensive documentation that reduces downtime while ensuring long-term system stability for businesses in Washington DC and Northern Virginia.
Cybersecurity
Multi-layered cybersecurity solutions protect against ransomware, phishing, and data breaches. Our services include risk assessments, employee training, and real-time threat detection. We implement advanced security protocols and compliance frameworks to safeguard sensitive information while maintaining regulatory adherence for healthcare, legal, and government contractor organizations across the DC metro area.
Cloud Services
Scalable cloud infrastructure built on Microsoft Azure enables secure remote access and collaboration. Our cloud services include migration support, data storage optimization, and hybrid cloud implementations. We help businesses transition to cloud-based operations while maintaining enterprise-grade security and compliance standards through strategic implementation of Office 365 and secure file sharing platforms.
Data Backup
Comprehensive data protection with automated backups and rapid recovery capabilities. Our netEndure solution provides both on-site and off-site storage options with customizable retention policies. We ensure business continuity during hardware failures, natural disasters, or cyberattacks through tested recovery protocols and documented procedures that minimize downtime and data loss risks.
Office 365 Support
Complete Microsoft 365 implementation and support services for seamless collaboration. We handle migrations, configuration, and ongoing maintenance while ensuring security compliance. Our experts optimize cloud productivity tools including Teams, SharePoint, and Exchange Online to enhance workplace efficiency while maintaining enterprise-grade security and access controls for distributed teams.
People
John Deming
President & CEO
25 years of client-facing leadership experience in IT operations and project management. Oversees BEI's strategic direction while maintaining focus on exceptional customer service and operational excellence.
Jake Hovermale
Chief Technical Officer
Defines BEI's technology stack and develops IT infrastructure roadmaps. Transitioned from landscape architecture to IT by building network systems for design firms, bringing unique problem-solving perspectives to technical leadership.
Katherine Deming
Executive Vice President
Focuses on client acquisition and success while leading community outreach initiatives. Combines cybersecurity expertise with business strategy to streamline processes and deliver value-driven IT solutions for Washington DC organizations.
Suki Hovermale
Director of Finance & Administration
Manages financial operations, HR, and administrative processes for BEI. Balances organizational efficiency with client-focused priorities while maintaining the company's operational infrastructure and compliance frameworks.
Questions
What IT services do you offer for Washington DC businesses?
We provide managed IT support, cybersecurity, cloud services, data backup, Office 365 implementation, and compliance solutions tailored to healthcare, legal, engineering, non-profit, and government contractor organizations.
How do you handle emergency IT issues?
Our 24/7 monitoring system detects potential problems before they impact operations. For critical issues, we guarantee rapid response times with both remote and onsite support options available throughout the DC metro area.
Are your services compliant with industry regulations?
Yes, we specialize in HIPAA compliance for healthcare organizations and maintain multiple IT compliance standards. Our documentation processes ensure ongoing regulatory adherence for all clients.
How do you protect businesses from cyber threats?
We implement multi-layered security solutions including network monitoring, email protection, employee training, and dark web surveillance. Our cybersecurity stack combines industry-leading tools with customized protection strategies.
Can you support remote work environments?
Yes, our cloud services, secure file sharing platforms, and remote access solutions enable seamless collaboration for distributed teams while maintaining enterprise-grade security and compliance.
