Let's Turn Your Property Into A Masterpiece
At SERVPRO of Augusta, we are dedicated to restoring your property to "Like it never even happened." As a locally owned and operated company, we understand the importance of providing top-notch services to our community. Our highly trained team is equipped with the latest technology and equipment to tackle any size disaster, from water and fire damage to mold remediation and commercial restoration.
Our Story
With decades of experience in the restoration industry, we have built a reputation for being a trusted leader in disaster restoration services. Our team of experts is committed to providing 24/7 emergency services to residential and commercial properties in Augusta, GA, and surrounding areas. We take pride in our customer-centric approach, ensuring that our clients receive personalized attention and care throughout the restoration process.
Our Services
We offer a wide range of services designed to help our clients recover from unexpected disasters. Our services include:
- Water Damage Restoration: From water extraction to drying and sanitization, we provide comprehensive water damage restoration services to get your property back to its pre-loss condition.
- Fire Damage Restoration: Our team of experts is trained to handle fire damage restoration, including smoke and soot damage cleaning, fire restoration, and house fire clean up.
- Mold Remediation: We provide mold inspection, mold removal, and mold damage repairs to ensure that your property is safe and healthy.
- Commercial Restoration: Our commercial services include water damage restoration, fire damage restoration, mold remediation, and commercial cleaning.
- Cleaning Services: We offer a range of cleaning services, including air ducts and HVAC cleaning, biohazard cleaning, carpet and upholstery cleaning, and more.
Our Mission
At SERVPRO of Augusta, our mission is to provide exceptional disaster restoration services that exceed our clients' expectations. We strive to build long-term relationships with our customers, partners, and community by providing top-quality services, unmatched customer service, and a commitment to excellence.
Our Values
- We value our customers and strive to provide personalized attention and care throughout the restoration process.
- We believe in the importance of ongoing training and education to stay up-to-date with the latest industry standards and best practices.
- We are committed to building strong relationships with our community, partners, and clients.
- We take pride in our work and strive to exceed our clients' expectations.
Excellent Customer Service and Professionalism
The reviews highlight the exceptional customer service and professionalism of Servpro's team members. Many reviewers praised the prompt response, knowledgeable staff, and excellent communication throughout the restoration process. The team's attention to detail, thoroughness, and commitment to providing excellent customer service were consistently mentioned.
Praise for Specific Team Members
Several reviewers praised specific team members, including Nick, Christian, West, Juan, Jeremy, Horatio, Rashid, Sean, Taylor van Haastrecht, David, Saxon, Landon Swann, Brian, Nick, Isaiah, Rasheed, Ben, Brian, Sharrad Lewis, Reggie Smith, Josh, Jaylon, Cam, Jeff, and Amber, Jennie, and Eli. These team members were commended for their professionalism, courtesy, and expertise.
Positive Experiences with Restoration Services
The reviewers were extremely satisfied with the restoration services provided by Servpro. They praised the company's ability to navigate insurance claims, provide thorough assessments, and complete repairs efficiently. Many reviewers appreciated the team's respect for their homes and families during the restoration process.
Trust and Recommendation
The reviewers consistently expressed their trust in Servpro and recommended the company to others. They praised the company's professionalism, expertise, and exceptional customer service, stating that they would use Servpro again in the future.
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