Business Details
Emergency
services
Emergency Damage Restoration Services
We are a dedicated team of restoration professionals committed to providing rapid, reliable solutions for property damage emergencies. With over 150 years of combined experience in water, fire, mold, and storm damage recovery, our team prioritizes swift response times to minimize financial impact and restoration duration for our clients. Our expertise extends to handling large-scale disasters through coordinated resources, including specialized equipment for biohazard cleanup, odor removal, and structural repairs.We serve Augusta and surrounding areas, maintaining strong community ties through sponsorships and support for local emergency responders. Our leadership team's industry recognition and thousands of positive reviews reflect our commitment to exceeding client expectations through technical proficiency and compassionate service.
Services
Water Damage
Fire Damage
Mold Remediation
Storm Repair
Commercial Cleaning
Biohazard Cleanup
Carpet Restoration
Odor Removal
Document Recovery
Roof Tarping
Highlights and features
- We offer 24/7 emergency response with average arrival time under 4 hours
- Our team holds IICRC certifications in water damage restoration and mold remediation
- We utilize industrial-grade equipment for structural drying and air purification
- We coordinate directly with insurance providers to streamline claims processing
- Our technicians complete 15+ hours of annual continuing education in restoration techniques
What people say
Saved me money
Excellent work
Prompt attention
Professional team
Insurance coordination
Services
Water Damage
Our water damage specialists respond within hours to mitigate structural damage using industrial pumps and moisture detection equipment. We employ thermal imaging to identify hidden moisture pockets and utilize HEPA-filtered air scrubbers to prevent mold growth. Clients receive detailed documentation of damaged materials and restoration progress for insurance claims.
Fire Damage
We implement multi-stage fire damage restoration including soot removal, odor neutralization with ozone generators, and structural stabilization. Our technicians use specialized cleaning agents to restore surfaces without causing additional damage. We coordinate temporary repairs to secure properties during insurance claim processing.
Mold Remediation
Our IICRC-certified specialists conduct comprehensive mold inspections using air quality testing and moisture mapping. We utilize negative air chambers to contain spores during removal and apply antimicrobial treatments to prevent recurrence. Clients receive detailed reports documenting affected areas and remediation steps.
Storm Repair
We provide emergency board-up services and roof tarping within 2 hours of notification. Our team documents storm damage with photographic evidence and coordinates permanent repairs using manufacturer-certified materials. We maintain partnerships with local contractors for expedited structural restoration.
Commercial Cleaning
Our commercial division offers 24/7 emergency cleaning services for businesses, including biohazard decontamination and virus remediation. We use hospital-grade disinfectants and implement business continuity plans to minimize operational downtime. Clients receive detailed after-action reports for compliance documentation.
People
Jimmy York
Co-Owner
With 25+ years in disaster recovery, Jimmy leads Augusta South operations focusing on commercial client relations and large-loss coordination. He holds multiple IICRC certifications and manages community outreach initiatives.
Gina York
Co-Owner
Gina oversees residential restoration services and quality control. She developed the team's rapid response protocols and maintains partnerships with local emergency management agencies for coordinated disaster response.
Patrick Cory
Operations Manager
Patrick manages technician training programs and equipment maintenance. He specializes in mold remediation techniques and ensures compliance with OSHA safety standards for hazardous material handling.
Joanna Cory
Client Services Director
Joanna coordinates insurance claims processing and client communications. She developed the company's customer satisfaction tracking system and oversees post-service follow-up procedures.
Questions
What types of damage do you handle?
We specialize in water, fire, mold, and storm damage restoration for residential and commercial properties.
How quickly can you respond to emergencies?
Our average response time is under 4 hours with 24/7 availability for urgent situations.
Do you work with insurance companies?
Yes, we coordinate directly with insurers to streamline claims processing and documentation.
Are your technicians certified?
All technicians hold IICRC certifications in relevant restoration disciplines with annual continuing education.
What areas do you service?
We cover Augusta, Richmond County, and surrounding areas including Burke and Wilkes Counties.
Videos
