Your Partner in Automotive Excellence
At INFINITI of Melbourne, we proudly uphold a legacy of innovation, performance, and unparalleled customer service. Our team of professionals is dedicated to providing a seamless and personalized experience throughout your automotive journey.
Experience Luxury & Innovation
As a premier INFINITI dealership, we offer a comprehensive selection of new and pre-owned vehicles, all boasting the latest technological advancements and luxurious features. Our knowledgeable sales staff will guide you through our inventory and find the perfect vehicle to match your unique needs and aspirations.
Expert Service & Maintenance
Beyond sales, we take pride in offering exceptional service and maintenance solutions. Our team of factory-trained technicians are highly skilled in all aspects of vehicle care, from routine oil changes to complex repairs and diagnostics. We prioritize transparency and efficiency, providing clear communication throughout the process.
Dedicated to Customer Satisfaction
Your satisfaction is our ultimate goal. Our dedicated team is committed to exceeding your expectations with:
- Personalized attention: We treat each customer as an individual, offering tailored recommendations and solutions.
- Exceptional communication: We provide clear and regular updates on repairs and service appointments.
- Competitive pricing: We offer competitive rates for both vehicles and services.
- Convenience: We offer flexible scheduling options, online appointment booking, and Valet service for your added convenience.
More Than Just a Dealership
At INFINITI of Melbourne, we are more than just a dealership. We are your trusted partner in the automotive journey. We offer valuable resources and programs including:
- Service & financing plans: We provide flexible financing options and competitive rates to suit your individual needs.
- Certification programs: We offer comprehensive service plans and certified pre-owned vehicles for your peace of mind.
- Online tools: Use our user-friendly website to conveniently schedule appointments, research vehicles, and browse our inventory.
Exceptional Customer Service
The majority of the reviewers praised the exceptional customer service they received from the sales team, particularly Drew, who was mentioned multiple times for his exceptional professionalism, knowledge, and willingness to go above and beyond to ensure a smooth and satisfactory experience.
Positive Feedback
Many reviewers appreciated the transparency, honesty, and fairness of the sales team, particularly in negotiations and communication. The dealership's willingness to work with customers to find the right vehicle and meet their needs was also praised.
Standout Employees
Several employees were praised for their excellent service, including Drew, Robert, Martin, Patrick, Todd, Joel, and Bob.
Dealership Amenities
The dealership's comfortable lounge and loaner car service were also appreciated by customers.
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