Experience the Gator Way - Exceptional Service, Unbeatable Value
At Gator Chrysler Dodge Jeep Ram, we're proud to be a well-established dealership that has been providing exceptional service to the Melbourne, Florida community and surrounding areas since 1970. Our team of professional and dedicated sales and service professionals have been with us for multiple years, and some even decades, which is a testament to our culture of support and dedication.
Our Mission
Our mission is to provide a comprehensive and premium service experience to our customers, making them feel valued and part of the family. We're not just about making a sale; we're about building long-term relationships with our customers and giving back to our community.
Our Services
We offer a wide range of services to cater to all your automotive needs. Our sales team is dedicated to helping you find the perfect new or pre-owned vehicle that fits your lifestyle and budget. We have an extensive inventory of new and used cars, trucks, and SUVs from top brands like Chrysler, Dodge, Jeep, and Ram.
Our award-winning service department is equipped with factory-trained and certified master technicians who are committed to providing 100% customer satisfaction. We offer competitive rates and use only genuine parts and accessories to ensure your vehicle is running at its best. From routine maintenance to complex repairs, our team is dedicated to getting you back on the road quickly and safely.
Why Choose Us?
At Gator Chrysler Dodge Jeep Ram, we're committed to exceptional customer service, higher trade values, and easy financing options. We also offer free WiFi, TV, coffee, and snacks to make your experience with us as comfortable as possible. Our massive inventory and top models from leading brands ensure that you'll find the perfect vehicle to fit your needs.
Poor Customer Service
The reviewers express extreme disappointment with the customer service at Gator Chrysler. They highlight issues with delayed repairs, poor communication, and incompetent service. The dealership is accused of making promises they fail to keep, and not being transparent about the issues with their service.
Unprofessional Behavior
The reviewers describe unprofessional behavior from the service writers and salesmen. They were met with anger, excuses, and a lack of accountability. The sales manager was accused of being dishonest and refusing to accept checks.
Lack of Transparency
The reviewers were not provided with accurate information about the services they would receive, including the cost and timeline for repairs. They were also told that certain promises would be made, only to have them broken.
Misrepresentation
The reviewers felt that they were mislead by the salesmen, with promises being made that were not kept. The dealership is accused of using bait-and-switch tactics to sell cars.
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