Reliable Service You Can Trust, One Vehicle at a Time
Welcome to Kings Grant Exxon, your one-stop shop for all your auto repair and tire needs in Virginia Beach, VA. With over 30 years of experience in the industry, our team of highly skilled technicians is dedicated to providing you with top-notch services that ensure your vehicle runs smoothly and efficiently.
Our Story
Since 1964, Kings Grant Exxon has been a trusted name in Virginia Beach, serving the community with quality auto repair and tire services. Although we are now under new management, we continue to offer the same excellence and commitment to our customers. Our team of expert technicians has over 20 years of experience in the field, ensuring that you receive the best possible care for your vehicle.
Our Services
At Kings Grant Exxon, we understand that your vehicle is an essential part of your daily life. That's why we offer a wide range of services designed to help you maintain your vehicle's optimal performance. From routine maintenance like oil changes and alignments to brake repairs and Virginia State Inspections, we've got you covered. Our Exxon gas station is also conveniently located on-site, making it easy to fill up and get on with your day.
When it comes to tires, we carry a vast selection of top brands like MICHELIN, BFGOODRICH, and UNIROYAL. Our knowledgeable staff will help you find the perfect tires for your vehicle, ensuring a smooth and safe ride. We also provide tire care tips and maintenance services to help you get the most out of your tires.
Our Mission
Our mission at Kings Grant Exxon is to provide our customers with exceptional auto repair and tire services that exceed their expectations. We strive to build long-term relationships with our customers, founded on trust, honesty, and a commitment to excellence. Whether you need routine maintenance or urgent repairs, we're here to help.
Community Involvement
As a local business, we're proud to be an integral part of the Virginia Beach community. We're committed to supporting our local customers and giving back to the community that has supported us for over 30 years.
Overview of Reviews
The reviews of Kings Grant Exxon are overwhelmingly positive, with 12 out of 14 reviewers giving 5-star ratings. The reviewers praise the shop's professionalism, courtesy, and expertise in providing excellent service for their vehicles.
Positive Aspects
Professionalism and Expertise
Many reviewers appreciate the shop's professionalism, courtesy, and expertise in providing excellent service for their vehicles. They mention that the technicians work miracles to ensure everything exceeds specs while keeping prices as low as possible.
Trustworthiness and Fairness
Reviewers also praise the shop's trustworthiness and fairness. They mention that the shop does not try to upsell unnecessary items and provides quotes before repairs.
Cleanliness and Comfort
The waiting area and bathroom are noted to be clean and comfortable, making for a pleasant experience for customers.
Streamlined Process
The shop's payment system is also praised for being streamlined and great for record keeping.
Negative Aspects
Inconvenience and Poor Communication
Two reviewers mention instances of inconvenience and poor communication. One reviewer was told they didn't need to schedule an appointment, but when they arrived, they were told they couldn't be seen due to a long waitlist. Another reviewer had a poor experience with the shop's repair work, citing that the new compressor was installed crookedly, causing further damage.
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