Trust us to get you back on the road safely and efficiently!
At Pro Alignment and Walls Auto Repair, we're proud to be celebrating over 23 years of serving the Hampton, VA community. Our commitment to providing exceptional tire and auto repair services has earned us a reputation as one of the most trusted and reliable shops in the area.
Our Story
Our journey began in 1998 when Harold Walls, a seasoned mechanic with a passion for quality and customer satisfaction, opened the doors to Walls Auto Repair. With a focus on building long-term relationships with our customers, we've grown to become a leading provider of tire and auto repair services in Hampton, VA. Our team of skilled technicians, each with their own specialty, works together to provide comprehensive care for your vehicle. From routine maintenance to complex repairs, we're dedicated to getting you back on the road safely and efficiently.
Our Services
At Pro Alignment and Walls Auto Repair, we understand that every vehicle is unique, which is why we offer a wide range of tire and auto repair services tailored to meet the specific needs of your vehicle. Our services include:
- Tire sales and installation from top brands like Bridgestone, Firestone, Cooper, Continental, Michelin, BFGoodrich, Falken, Hankook, and Goodyear
- Wheel alignments and balancing
- Brake repairs and replacements
- A/C repairs and maintenance
- Oil, lube, and filter changes
- Vehicle inspections and diagnostics
- And more!
Our Commitment
At Pro Alignment and Walls Auto Repair, we're committed to providing exceptional customer service, quality workmanship, and unbeatable prices. We believe in building trust with our customers, which is why we're dedicated to transparency, honesty, and integrity in everything we do. Whether you're looking for new tires, routine maintenance, or complex repairs, we're here to help.
Why Choose Us?
- Over 23 years of experience serving the Hampton, VA community
- Skilled technicians with expertise in a range of services
- Unbeatable prices and competitive financing options
- Quality products from top brands
- Convenient location and extended hours for your convenience
- Free coffee and Wi-Fi in our comfortable waiting area
Positive Experiences
- Many reviewers praised the exceptional service, professionalism, and knowledge of the technicians at Walls Auto Repair.
- Some reviewers reported being treated with respect and fairness, and appreciated the honesty and transparency of the staff.
- Several reviewers mentioned being repeat customers and having had positive experiences with the shop.
Negative Experiences
- Some reviewers reported negative experiences, including being overcharged, feeling disrespected, and receiving poor service.
- A few reviewers mentioned being disappointed with the quality of work, citing issues with brake repairs, wheel bearings, and tire replacement.
- One reviewer was unhappy with the diagnosis and repair of their air conditioning system, and felt they were not treated with respect as a customer.
Common Issues
- A few reviewers mentioned issues with brake repairs, wheel bearings, and tire replacement.
- Some reviewers felt they were overcharged for services, citing high prices for parts and labor.
- A few reviewers reported issues with communication and transparency from the shop.
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