Welcome to Pearl Massage, your premier destination for a full-service massage spa experience in Bloomington, MN, and the surrounding area. Our team of expert massage therapists and reflexologists is dedicated to providing you with a wide range of massage services, tailored to meet your specific needs and promote overall health and wellness.
Our Services
At Pearl Massage, we offer a comprehensive range of massage services, including aromatherapy, deep tissue massage, full body massage, hot stone massage, massage therapy, pain control, reflexology, relaxation massage, Swedish massage, and therapeutic massage. Our state-of-the-art facilities and expert staff ensure that you receive exceptional care and attention, designed to promote relaxation, pain relief, and rejuvenation.
Our Mission
Our mission at Pearl Massage is to provide a tranquil and supportive environment where you can escape the stresses of everyday life and reconnect with your body and mind. We strive to deliver exceptional service, personalized attention, and unparalleled expertise, ensuring that you leave our spa feeling refreshed, renewed, and empowered to take on life's challenges.
Our Team
Our team of licensed massage therapists and reflexologists is dedicated to providing you with a unique and personalized massage experience. With years of combined experience and ongoing training, our team is committed to staying up-to-date with the latest techniques and modalities, ensuring that you receive the most effective and relaxing massage therapy available.
Our Facilities
Our spa is designed to provide a serene and peaceful atmosphere, perfect for relaxation and rejuvenation. Our facilities are fully equipped with top-quality equipment and amenities, ensuring that you have a comfortable and enjoyable experience. From the moment you step into our spa, you'll feel at ease, knowing that you're in good hands.
Communication Issues
Several reviewers experienced difficulties communicating with the staff, particularly the lack of English language skills. This led to misunderstandings and frustration, with one reviewer stating that they had no idea what the senior lady was saying to them. Another reviewer had trouble understanding the woman on the phone and felt it was a bad omen for the massage experience.
Time Issues
Multiple reviewers reported being shortchanged on their massage time, with some being cut short by 20-30 minutes without a refund. One reviewer was told to come back the next day for the rest of their time, while another was rushed out to accommodate a walk-in client.
Quality of Massage
A few reviewers had negative experiences with the quality of the massage, with one stating it was the worst massage they had ever had. They felt the massage therapist was untrained and the experience was borderline inappropriate. Another reviewer felt the massage was not up to par, with the therapist demanding a tip despite the poor service.
Positive Experiences
On the other hand, some reviewers had positive experiences, with one praising the masseuse for doing an outstanding job despite the difficulty in communication. Another reviewer had an excellent experience with Cici, who found their lower back pain area and did a wonderful job. Some reviewers also appreciated the kind and comfortable atmosphere provided by the staff.
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